We are seeking a Accounting Specialist to join a collaborative financial services team within a higher education environment. This is a student-facing position that combines student account administration, customer service, and day-to-day financial processing. This individual will manage routine student account processes throughout the academic year while also serving as a resource for students and families who have questions by phone, email, or in person. Responsibilities Process and maintain student account transactions, including billing, payments, deposits, scholarships, finance charges, holds, payment plans, and refunds Review student accounts and assist with routine account maintenance and reconciliation Prepare and distribute student account statements Collect and process tuition payments and other receivables Assist students and families with billing, payment, and account-related questions Troubleshoot account issues and help identify appropriate solutions Process electronic transactions and data transfers involving internal departments and third-party partners Complete recurring processes associated with each academic term Collaborate with financial services and other departments to keep student accounts accurate and current Balance scheduled responsibilities with unexpected student, parent, and departmental needs Perform additional administrative and financial tasks as needed