Accounts Receivable Specialist InPro Corporation United States, Wisconsin, Muskego Sep 22, 2026

Description Join Our Finance Team Are you a skilled communicator who enjoys building relationships, solving problems, and driving results? We are seeking a motivated Accounts Receivable Specialist to play a key role in managing customer accounts, improving cash flow, and delivering exceptional customer service. In this position, you will work closely with customers, sales teams, and internal departments to resolve payment issues, maintain positive business relationships, and ensure the timely collection of outstanding receivables. If you are proactive, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you. What You'll Do Accounts Receivable & Collections Proactively manage an assigned territory of customer accounts using aging reports and collection tools.

Contact customers regarding overdue invoices through phone, email, and other approved communication channels.

Document collection activities, payment commitments, and account status updates.

Achieve and maintain collection performance goals, including a current receivables percentage of 70% or higher.

Monitor customer accounts for delinquency trends and escalate concerns as appropriate. Customer Service & Problem Resolution Investigate and resolve invoice disputes, billing discrepancies, proof-of-delivery requests, and payment issues.

Partner with customers to identify solutions that support timely payment while preserving positive business relationships.

Provide customers with statements, invoices, account histories, and other supporting documentation as needed.

Work collaboratively with Sales, Customer Service, Contract Administration, and other internal teams to resolve account-related concerns. Credit & Risk Management Review and monitor customer credit holds and assist with release decisions when appropriate.

Identify potential credit risks and communicate concerns to management.

Recommend additional collection actions, including third-party collection placements when necessary. What Makes You Successful The ideal candidate is a relationship builder who combines strong communication skills with a results-oriented approach. You are comfortable having difficult conversations, resolving customer concerns, and balancing customer satisfaction with company objectives. Key Competencies Strong verbal and written communication skills

Excellent negotiation and conflict-resolution abilities

Ability to build trust and maintain professional customer relationships

Strong organizational and time-management skills

Analytical problem-solving and decision-making capabilities

Ability to prioritize multiple tasks in a fast-paced environment

Self-motivated with the ability to work independently

Continuous improvement mindset with a willingness to embrace change and innovation

Commitment to providing exceptional customer service Qualifications Required High school diploma or equivalent

Previous collections, accounts receivable, credit, or related customer service experience

Proficiency with computers and business software applications

Strong attention to detail and follow-through Preferred Experience in B2B collections or credit management

Experience working with ERP systems and accounts receivable software Reporting Structure Reports directly to the Accounts Receivable Supervisor

Works closely with Sales, Customer Service, Contract Administration, and Finance teams Why Join Us? Opportunity to make a direct impact on company performance and cash flow

Collaborative and supportive team environment

Cross-functional exposure with Finance, Sales, and Operations leaders

Professional growth and development opportunities

A culture that values initiative, accountability, and continuous improvement If you are a driven professional who enjoys solving problems, building relationships, and delivering measurable results, we encourage you to apply. Qualifications

Education

High School (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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