POSITION SUMMARY

The Accounts Receivable Representatives primary responsibility is producing accurate billings statements, maintaining accurate accounts receivable records, and assuring controlled and timely collections and documentation.

QUALIFICATIONS REQUIRED

(Education, Experience, Skills)1. High school diploma or equivalent;2. Effective computer, analytical, organizational and customer skills;3. Experience with computer spreadsheets and Microsoft Office Programs (Word, Excel, Outlook);4. Ability to multi-task;5. Excellent telephone skills.

QUALIFICATIONS DESIRED

(Education, Experience, Skills)1. Associates Degree in Accounting preferred;2. Experience in billing or account receivable preferred.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Responsible for invoicing, collecting, and posting premiums from assigned employer groups and/or members.2. Research, balance and post any lockbox or direct pay payments and payment kickouts.3. Process refunds4. Coordinating with Enrollment Services and Marketing representatives to ensure member eligibility.5. Obtain funding approvals for self-funded, administrative services only (ASO) group check runs.6. Provide select self-funded, ASO groups with monthly cash disbursements.7. NSF collections8. Pend/Unpend Cobra members when the employer sends verification that COBRA premium have been paid.9. Maintaining employer group billing files and the accuracy of the accounts receivable system.10. Responsible for working actiongrams and work flow notifications in Heart.11. Notify members regularly by letter/phone regarding any payment related issues.12. Save, balance, and distribute month end reports.13. Maintain billing copies in the Document Repository.14. Provide Form 5500 information for employer groups when requested.15. Prepare Medical certifications for members' housing when requested.16. Distribute department mail to the correct staff.17. Invoice reconciliations.18. Multiple Employer Welfare Arrangements (MEWA) Invoicing19. LEP reconciliation20. Responsible for invoicing, collecting and posting for Benefits Administration business.21. Provide self-funded groups with specialized reports.22. Monitor self-funded bank accounts to track funding and payments related to self-funded group activity.23. Gather information and assist with A/R audits.24. Reconcile self-funded group bank statements25. Assist A/R Manager with high level tasks including special reporting under strict timelines.26. Complete various worksheets on a weekly basis as request by Manager. 8:00am - 5:00pm 40