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CO
City of Fresno
Claims Adjuster (Official Title: Risk Analyst)
Career Insights for Claims Adjuster / Specialist (General)
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What they do
A Claims Adjuster or Specialist investigates and evaluates insurance claims. Specializes in a particular type of insurance. Inspects property damage, including damage to homes, buildings and cars; reviews claims after they are submitted; may authorize or deny payment for claims. May work directly for insurers or on behalf of claimants.
$82,709 / year median in California
+7% projected growth
Job Description
Position Description Come and join the City of Fresno in achieving our mission of Building a Better Fresno! Risk Analysts perform a variety of professional duties in support of the City's comprehensive risk management and loss control program. Incumbents assist in the evaluation and administration of the City's loss control, liability, property, safety, workers' compensation, contract and certificate of insurance review, and other risk management programs. Liability Analyst plays a key role in protecting the City's financial and operational integrity by evaluating, managing, and mitigating liability exposures. This position supports risk management functions, handles claims, interprets regulatory requirements, and works closely with internal departments, legal counsel, and external stakeholders to reduce risk and ensure compliance.
Key responsibilities include:
- Review, investigate, and analyze liability claims involving the City, including general liability, property damage, and worker-related incidents.
- Conduct risk assessments and identify trends to recommend preventive strategies.
- Coordinate with claims administrators, attorneys, insurance carriers, and departmental staff to resolve claims efficiently and cost-effectively.
ONLY ONLINE APPLICATIONS AND MATERIALS ARE
ACCEPTED and must be submitted by midnight on the closing deadline, or they will not be accepted for any reason. Required licenses, certifications, and education must be verified with supporting documents. Foreign education must be evaluated by a credential evaluation service recognized by the U.S. Department of Education. Please ensure all relevant attachments are uploaded with your application. For the work experience section, provide detailed descriptions of job duties for each position related to the specific role you are applying for. Resumes are not a substitute for completing this section and will only be reviewed as supplemental information, not for determining minimum qualifications. For other City of Fresno employment opportunities, please view our Careers Homepage. If you have recruitment questions, please call our office at 559-621-6950. Our office is located at 2600 Fresno Street, Room 1030, Fresno, CA 93721. Selection Process The examination process may consist of the following:APPLICATION REVIEW
•Qualifying Only:
Applications which meet the minimum qualifications will be reviewed and a limited number of the most qualified candidates will be invited to the oral examination. Selection of the most qualified candidates will be based upon those applications demonstrating the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for evaluation.ORAL EXAM
- 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate a candidate's knowledge of principles, and practices and associated laws related to personal injury, liability and property claims procedures and practices, loss investigation and claim adjustment techniques, customer service concepts, ability to establish effective working relationships, speak and write clearly and concisely or other topics related to a candidate's training, experience and qualifications for the position of Risk Analyst.