A Claims Adjuster or Specialist investigates and evaluates insurance claims. Specializes in a particular type of insurance. Inspects property damage, including damage to homes, buildings and cars; reviews claims after they are submitted; may authorize or deny payment for claims. May work directly for insurers or on behalf of claimants.
As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful claim resolutions. Full-time, on-site position, Monday through Friday | 8am - 4:30 CST Why Dimond Bros.? Great Benefits Package Health, Dental, Vision, 401(k) matching, Paid time off, Life Insurance, Short-Term & Long-Term Insurance) & more! Seasonal Half-Day Fridays Growth Opportunities Mission-Driven Work People-First Culture Supportive team environment with growth potential
Key Responsibilities:
Determine appropriate coverage and open claims accordingly. Monitor claim activity through resolution and advocate for fair, timely outcomes. Respond promptly to client and internal claims inquiries. Manage high-priority claims and provide regular updates to clients and account teams. Maintain loss runs, open claim reviews, and accurate claim documentation. Communicate with carriers to resolve service issues and strengthen partnerships. Support renewals by providing claims data and reporting. Attend safety and loss control meetings and collaborate on client presentations.
Position Requirements:
Active Property & Casualty (P&C) License required. CIC, claims designation, or willingness to obtain preferred. 2+ years of commercial insurance and/or commercial claims experience (agency or carrier side). 3+ years of customer service experience. Knowledge of commercial insurance policies, coverage forms, and the claims process. Ability to analyze commercial claims, data, and reports to identify trends and issues. Maintain current knowledge of insurance products, regulations, and industry best practices. Build and maintain strong carrier relationships. Collaborative team player with the ability to work effectively across departments. Strong customer service, organization, and attention to detail. Excellent documentation, time management, and problem-solving skills.
Pay:
$25.00 - $35.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Referral program Vision insurance Application Question(s): Do you utilize Indeed messenger? If not, please list your email address. Please list 2-3 dates and time ranges that you could do an interview. Please explain your experience in commercial insurance or commercial claims.
