Position Summary We are seeking a Default Servicing Specialist - Claims & REO to join our mortgage servicing team. In this role, you will review and monitor default servicing activities to ensure compliance with investor, agency, and regulatory requirements. The ideal candidate has experience with mortgage default servicing, strong analytical skills, and a passion for identifying risks and improving processes. This is an excellent opportunity for someone with experience in default servicing, claims, foreclosure, bankruptcy, REO, loss mitigation, or mortgage servicing quality control who is looking to grow with a stable and professional organization. Responsibilities Perform quality control reviews and oversight testing on default servicing activities. Review non-performing mortgage loans for compliance with investor, agency, federal, state, and internal servicing requirements. Analyze servicing activity and identify operational, regulatory, or borrower risks. Document findings and provide recommendations for corrective action. Work with internal departments and servicing partners to resolve servicing issues and improve processes. Identify trends and recommend process improvements to reduce risk. Maintain accurate documentation of quality reviews and testing results. Update procedures, testing guides, and documentation as servicing requirements change. Assist with special projects and additional servicing oversight responsibilities as assigned. Required Qualifications Minimum 2 years of mortgage default servicing experience Strong knowledge of: Fannie Mae (FNMA) Freddie Mac (FHLMC) Ginnie Mae (GNMA) FHA, VA, and investor servicing requirements Experience reviewing loans in default, foreclosure, bankruptcy, claims, REO, or loss mitigation. Strong analytical and critical thinking skills. Excellent written and verbal communication. Advanced Microsoft Excel skills. Experience with MSP (ICE Mortgage Technology/Black Knight). High school diploma or equivalent. Preferred Qualifications Bachelor's degree in Business, Finance, or related field.

Experience with:

FHA Connection VALERI iAssist Docutech Experience with servicing transfers and investor reporting. Previous quality control, compliance, audit, or servicing oversight experience. Benefits We value our employees and offer a competitive benefits package, including: Competitive salary Medical, dental, and vision insurance Company-paid life insurance 401(k) with employer match Paid time off and paid holidays Paid training and career development Employee Assistance Program (EAP) Opportunities for advancement within a growing organization Why Join Our Team? You'll become part of a collaborative team dedicated to excellence in mortgage servicing. We value integrity, accountability, and continuous improvement while providing opportunities for professional growth and long-term career success. Equal Opportunity Employer We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Pay Range with Minimal Experience $50,000 to $60,000 Pay Range with Extensive Experience $60,000 to $70,000 Indeed Search Keywords Mortgage Servicing Default Servicing Claims REO Foreclosure Bankruptcy Loss Mitigation Mortgage Quality Control Mortgage Compliance MSP Black Knight ICE Mortgage Technology

FHA VA FNMA FHLMC GNMA

Servicing Oversight Mortgage Operations Investor Guidelines QC Audit Pay:

$50,000.00 - $70,000.00 per year

Benefits:

401(k) matching Health insurance On-site gym Parental leave Vision insurance

Work Location:

In person