Director of Underwriting USA Underwriters Birmingham, MI Job Details Full-time $85,000 - $95,000 a year 5 hours ago Benefits Health insurance Paid time off Vision insurance Qualifications Operational analysis Staff supervision Casualty insurance experience Teamwork Team supervision Process improvement Performance feedback (performance evaluation method) Team development Data interpretation Leading team collaboration initiatives Task assignment Process management General management Team building Full Job Description USA Underwriters is seeking a high-caliber Underwriting Supervisor to join our leadership team. Working side-by-side with our existing Underwriter Supervisor, you will be responsible for the direct supervision, mentorship, and operational excellence of the Underwriting department staff. This is a "player-coach" role intended for a leader who thrives on team development and process optimization but possesses the deep technical expertise to step into the trenches and "firefight" at the same time. Must be highly organized & efficient with time management. Must know how to delegate and how to manage people. Primary Responsibilities •

Team Supervision :

Partner with the existing Underwriting Supervisor to provide daily leadership to the underwriting staff, ensuring adherence and creating internal productivity standards. •

Workload Management :

Monitor departmental queues and requests; redistribute workloads as necessary to maintain elite service levels across our multi-state footprint. • Technical "Firefighting" : Act as the co-primary escalation point for complex underwriting decisions. Provide hands-on support to the team during peak cycles or system transitions. •

Performance Mentorship :

Conduct regular file audits. Focus on elevating the technical skill set of the staff and ensuring consistent application of underwriting guidelines. •

Compliance Oversight :

Ensure all underwriting actions align with state-specific regulations. •

Process Engineering:

Collaborate with existing Supervisor to identify bottlenecks in the underwriting workflow and implement "Clear" system improvements together. Requirements & Qualifications •

Management Experience:

Proven track record of managing and developing a team in a fast-paced environment. •

Industry Expertise:

Strong P&C (Property & Casualty) underwriting experience is mandatory. Ideally, the candidate will have a background in non-standard auto, with a deep understanding of high-frequency/high-severity risk profiles. •

Professional Certification:

A CPCU designation is highly desirable. We also strongly encourage candidates who are currently "go-getters" pursuing their CPCU to apply. •

Analytical Prowess:

Ability to interpret complex data and make firm, documented decisions under pressure. •

Leadership Style:

A proactive, collaborative spirit. You must be able to share leadership space effectively with the existing Supervisor while maintaining a unified front for the department. •

Communication Mastery:

Exceptional ability to deliver feedback that is firm yet professional, consistent with our high-performance culture. Education & Experience •

Professional Tenure :

4+ years of underwriting experience with at least 2 years in a supervisory or lead capacity.

Pay:

$85,000.00 - $95,000.00 per year

Benefits:

Health insurance Paid time off Vision insurance Application Question(s): Have you previously worked in the insurance industry? What are your compensation requirments?

Work Location:

In person