Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
A
Arch
Auto Property Damage Supervisor
Career Insights for Claims Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New York data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Claims Supervisor is responsible for a team of claims examiners and associated staff. Oversees team success and ensures that claims practices and procedures comply with contracts, regulations, and guidelines.
$102,645 / year median in New York
+1% projected growth
Job Description
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary This position is responsible for providing daily support, supervision, and guidance to a team of adjusters handling of commercial insurance claims. This may include supervision of claims handled by a Third-Party Administrator (TPA). Essential Functions
- Ensure that the claim team follows our best practices to optimize claim processing quality and timeliness.
- Provide appropriate upfront directives on daily new claim assignments.
- Assist the claim team in coverage investigations, liability analysis, damage evaluation, reserving, and settlement negotiations.
- Ensure compliance with Insurance Department regulations.
- Monitor individual performance and ensure it meets expected quality and performance objectives. Knowledge, Skills, and Abilities
- High-school degree or equivalent, college degree preferred.
- NY State Adjusters license or equivalent a plus, but not required. Ability to obtain state licensing as needed within 3 months of hire.
- Minimum of 2-3 years exposure to commercial claims handling including first-party and third-party claims adjustment (knowledge of commercial coverages a plus).
- Knowledge of various state regulations as they apply to the claims resolution.
- Strong written and verbal communication skills.
- The ability to succeed and excel in a collaborative and team-based environment
- Strong time management and desk management skills.
- Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, Word, and Outlook as well as company claim administration software.
- Ability to work independently and to carry out assignments to completion.