A Claims Supervisor is responsible for a team of claims examiners and associated staff. Oversees team success and ensures that claims practices and procedures comply with contracts, regulations, and guidelines.
$140,000k - $155,000k (DOE)+ excellent benefits! Our client, a large regional Property & Casualty broker is seeking a P&C Claims Manager . The Claims Manager will oversee the brokerage's commercial claims operation, providing strategic leadership to a team of claims consultants while serving as a trusted advisor to clients facing complex insurance claims. This individual will work closely with producers, account executives, carriers, and clients to ensure timely claim resolution, identify trends, improve claim outcomes, and enhance the overall client experience. If interested, please send resume to sschneider@solomonedwards.com - All resumes will be held confidentially and nothing will be shared with anyone without your consent and approval.
Responsibilities:
Lead, mentor, and develop a team of Property & Casualty Claims Consultants and Claims Advocates. Establish department goals, workflows, service standards, and performance metrics to ensure exceptional client service. Serve as the senior escalation point for large, complex, and high-severity commercial claims. Advocate on behalf of clients throughout the claims process while collaborating with insurance carriers, adjusters, defense counsel, TPAs, and other stakeholders. Provide strategic claims consulting and guidance to clients on Workers' Compensation, General Liability, Commercial Auto, Property, Umbrella/Excess Liability, Professional Liability, Cyber Liability, Builders Risk, and other commercial insurance claims. Participate in claim review meetings, stewardship meetings, renewal strategy sessions, and prospective client presentations. Analyze claim trends and loss data to identify opportunities for reducing total cost of risk and improving future insurance program performance. Assist clients with catastrophic losses, coverage interpretation questions, reserve discussions, and settlement negotiations. Maintain strong relationships with carrier claims leadership and develop escalation pathways that benefit clients. Ensure compliance with internal procedures, regulatory requirements, and industry best practices. Develop departmental reporting, KPIs, and operational efficiencies utilizing claims management technology and analytics.
Qualifications:
Must currently hold an active Property & Casualty License. 10+ years of commercial Property & Casualty claims experience with an insurance carrier, brokerage, third-party administrator, or risk management organization. Prior leadership or management experience overseeing claims professionals preferred. Strong understanding of commercial insurance coverages including: Commercial Property, GL, Commercial Auto, WC, Umbrella, etc. Experience handling complex, high-value commercial claims. Excellent negotiation, analytical, conflict resolution, and problem-solving skills. Ability to interpret insurance policies and communicate complex coverage issues to clients. The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position. SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: https://solomonedwards.com/privacy-policy/#ccpa #
