Duties include:

Initiate phone calls to carriers for claim status, denials and status of payment Handle incoming phone calls related to insurance information from patients and insurance companies Submit claims to carriers and patients to secure payment on outstanding balances Identify and submit appeals to carriers for redetermination of claims Process claim rejections via clearinghouse Process incoming correspondence for all insurance payer types Perform all necessary duties to successfully secure payment and close a claim Validate and qualify refunds for processing Manage applicable claims resolution workflows Communicate new industry information and procedures as learned through your daily workflow functions Provide direct supervisor with ideas and suggestions for system updates and procedural improvements Complete departmental related projects as needed Complete all additional duties as assigned Knowledge Understanding of insurance, Medicare and Medicaid billing procedures and general practices Ambulance billing guidelines and regulations Collection law and guidelines General computer proficiency and knowledge of Microsoft Office applications Math, grammar, and spelling proficiency Skills/Attributes Excellent time management and prioritization skills Ability to multitask and meet deadlines Maintain positive attitude and flexibility Good customer service and persistence Strong communicator, written and verbal Detail oriented and accurate Investigative nature with problem solving skills Team player Employees are expected to protect the privacy of all patient information in accordance with Cornerstone's privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principles of professionalism as a third-party billing agent. Failure to comply with Cornerstone's policies and procedures on patient privacy may result in disciplinary action up to and including termination of employment. Employees may access Protected Health Information (PHI) and other patient information only to the extent that is necessary to complete their job duties. PHI may only be shared with other employees who need to know specific patient information to complete their job responsibilities related to billing, payment or other company operations. Employees are expected to report, without the threat of retaliation, any concerns regarding Cornerstone's policies and procedures on patient privacy and any observed practices in violation of that policy to the designated Privacy Officer. Employees are expected to actively participate in Cornerstone's privacy training and are required to communicate privacy policy information to coworkers, students, patients and others in accordance with Cornerstone's policy. Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

Job Type:

Full-time Pay:

$16.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Ability to

Commute:

New Cumberland, PA 17070 (Required) Ability to

Relocate:

New Cumberland, PA 17070: Relocate before starting work (Required)

Work Location:

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