Adjuster Inside Property (Hybrid role) OnDek Solutions - 5.0 Worcester, MA Job Details Temp-to-hire | Full-time | Contract $24 an hour 15 hours ago Benefits Opportunities for advancement Qualifications Conflict management Client interaction via phone calls Full Job Description Associate Property Claims Adjuster (Hybrid)

Employment Type:

Temp-to-Hire (3-6 month contract before direct conversion)

Pay Rate:

$24.00 / hour About the Role A leading national property and casualty insurance carrier is seeking entry-level to mid-level Associate Property Claims Adjusters to join their growing Property Claims team. This role is a direct path to a long-term career in insurance adjusting, offering comprehensive training, professional licensing sponsorship, and structured career advancement opportunities. In this role, you will investigate, evaluate, and resolve low-complexity property claims, serving as a primary point of empathetic support for policyholders during unexpected events.

What We Offer Licensing Support:

Company-sponsored training to obtain and maintain required adjuster licenses.

Career Growth:

Clear advancement paths with pay growth opportunities within the first 3 years.

Hybrid Schedule:

3 days in office (Monday-Wednesday) / 2 days remote (Thursday-Friday); 38.75 hours/week (7.75 hours/day between 7:30 AM - 6:00 PM).

Note:

May require full-time on-site presence during initial training.

Key Responsibilities:

Analyze, evaluate, negotiate, and settle claims of minimal complexity using discretion and independent judgment. Conduct phone outreach to customers to confirm claim details, policy coverage, liability, and damages. Provide professional, polite, and empathetic service to policyholders throughout the claims process. Take recorded statements and document claim details accurately. Identify suspicious claims and collaborate with Special Investigations Units (SIU) as needed. Complete formal onboarding and ongoing technical training programs.

Requirements & Qualifications:

Willingness to obtain and maintain required state adjuster licenses (company sponsored). Strong phone etiquette, customer service orientation, and conflict resolution skills. Ability to exercise sound judgment and work effectively in a fast-paced environment. Reliable high-speed internet connection for home-office remote days.