Workers' Compensation Adjuster Date Posted:

July 30, 2026

Compensation:

Starting at $80,000 annually, based on experience, other job-related factors

Work Arrangement:

Remote, with occasional travel to the Boca Raton, Florida office for training and education.

Job Type:

Full-time Join the Normandy Team Normandy Insurance Company is seeking an experienced Senior Workers' Compensation Adjuster to join our claims team. This position is responsible for managing an inventory of approximately 75-80 claims, with exposures ranging from routine to severe and complex. The ideal candidate is an experienced claims professional who exercises sound judgment and decision-making, communicates clearly, and enjoys working collaboratively to achieve thoughtful, well-supported claim outcomes. What Makes Normandy Different? Normandy's approach to claims management is a refreshing departure from conventional workers' compensation approaches. We manage claims with purpose and intention, and are committed to bringing balance, in both human and financial terms. What You'll Do You will manage assigned claims in accordance with Normandy's claims practices, applicable laws and regulations, medical causation, and established internal practices and expectations.

Responsibilities include:

Investigating, reviewing, analyzing, and evaluating claim information Conducting coverage and statutory employment analyses Evaluating accident compensability and medical causality Making timely, well-supported benefit determinations Developing individualized claim strategies and action plans Managing reserves and overall claim exposure Overseeing litigated claims and coordinating effectively with defense counsel Identifying and escalating significant developments appropriately Maintaining compliance with statutory and regulatory requirements Communicating clearly and professionally with all claim participants Working toward timely, appropriate, and defensible claim resolution How You'll Work At Normandy, claims management is a team effort. In this role, you will: Contribute to, and support Normandy's collaborative culture and distinctive claims management approach Coordinate with medical professionals, legal counsel, nurse consultants, agents, underwriters, and other internal and external resources. Bring together relevant medical, legal, investigative, and financial information to develop a clear claim strategy and advance claims to appropriate resolution. Objectively assess the facts and make decisions based on the individual merits of each claim Manage multiple priorities while maintaining organized, accurate, and informative claim files Perform other duties as needed to support the claims operation Qualifications Required Florida residency High school diploma or equivalent Active Florida workers' compensation adjuster license At least 5 years of hands-on experience managing mostly Florida workers' compensation indemnity, litigated, and complex claims Working knowledge of workers' compensation statutes, regulations, case law, and medical causation criteria Strong technical claims knowledge Effective negotiation skills Excellent written and verbal communication skills Strong organizational, time-management, and desk-management abilities Ability to manage multiple priorities and make sound, objective decisions General proficiency with claims management software Preferred Bachelor's degree Mostly Florida experience, multistate workers' compensation claims experience a plus Industry certifications or professional designations Familiarity with Google products, including Gmail and Google Calendar Benefits Normandy offers a comprehensive benefits package that includes: 401(k) Health insurance Dental insurance Vision insurance Life insurance Health savings and flexible spending accounts Paid time off Professional development assistance Employee referral program Remote-work opportunities About Normandy Insurance Company Normandy Insurance Company is a premier workers' compensation insurance carrier committed to providing thoughtful solutions for businesses seeking reliable coverage and exceptional claims management. Through expertise, collaboration, and disciplined decision-making, we help employers and injured workers navigate the workers' compensation process with confidence.

Pay:

From $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Work from home Application Question(s): Are you willing to occasionally travel to Boca Raton, Florida, for training & education sessions and meetings? Do you reside in Florida?

Experience:

managing lost-time, litigated, and complex claims?: 5 years (Required)

Work Location:

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