Job Summary The Senior Casualty Claims Adjuster investigates, evaluates, and resolves complex, high-exposure, and litigated automobile, general liability, and educator's legal liability claims. The Senior Casualty Claims Adjuster provides advanced evaluation and litigation oversight of assigned claims and serves as a technical resource to less experienced Casualty Claims Adjusters. Essential Job Functions Independently facilitate the accurate and timely investigation, evaluation, resolution and disposition of complex, high-severity auto liability, general liability, and educator's legal liability claims in accordance with applicable laws and internal policies and procedures Lead litigation strategy in partnership with defense counsel Determine and recommend appropriate claim resolutions and settlement strategies Mentor Claims Adjusters and assist with training and development Recognize claim trends and provide recommendations to claims leadership Review legal documents and collaborate with defense counsel to determine how the documents impact the strategy and/or evaluation of a claim Attend mediations, trials, and any other legal proceedings as needed Maintain accurate reserves and claim file documentation Ensure compliance with all Litigation Guidelines and Best Practices Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions Participate in seminars and other training to maintain required licenses and for knowledge and skill development Additional Responsibilities This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description. Telecommuting opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department. Job Qualifications 5+ years of casualty or legal liability claims experience. 3 - 5 years previous litigated claim experience preferred High school diploma or equivalent; bachelor's preferred Texas Adjuster's License required Knowledge, Skills, and Abilities Understand legal causes of action related to: Employment Issues; Special Education; Texas Constitution, Statutes and Regulations; United States Constitution and Statutes; State Law Torts Ability to manage high complexity claim caseloads Ability to provide mentorship and serve as a technical resource Advanced litigation management capabilities Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality Ability to promote, and maintain a team environment, willing to find accommodating solutions for our customers, companies and the Agency Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels Advanced negotiation skills Advanced written and verbal communication skills Regular and punctual attendance is required Self-motivated, with the initiative to prioritize and be self-directed in a fast-paced, changing priority environment Strong professionalism, confidentiality, and integrity Ability to manage multiple and competing priorities Advanced analytical skills, with sound judgment and decision-making capability Ability to travel occasionally for litigation-related activities Ability to function effectively in a virtual and/or office environment; highly collaborative using available technology to connect with team members Advanced knowledge of tort law, litigation, and governmental immunity Work Conditions and Accommodations Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently Ability to lift up to 20 pounds occasionally Requires operation of a computer workstation, including keyboard and video display All requirements may be modified to reasonably accommodate physical or mental impairment