A Claims Adjuster or Specialist investigates and evaluates insurance claims. Specializes in a particular type of insurance. Inspects property damage, including damage to homes, buildings and cars; reviews claims after they are submitted; may authorize or deny payment for claims. May work directly for insurers or on behalf of claimants.
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people s lives. It takes empathy, precision, and a strong sense of partnership-and that s exactly what you ll find here. We re a team of fast-paced fixers, empathetic experts, and outcomes drivers•people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you ll play a vital role in helping businesses and individuals move forward with confidence. Here, you ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you re here, you re part of something bigger. You re part of a team that shows up, stands together, and leads with purpose.
Overview Role specifics:
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Jurisdictions:
AR, FL, IN, KY, MI, MT, WI, ND, SD, TN & WI
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Licenses:
Preferably licensed in
AR, FL, IN, KY, MI, MT, WI, ND, SD, TN & WI
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Location:
This role is fully remote How you'll make an impact Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About You Ideal candidates for this position will have:
Claims Background:
Liability Jurisdictional Experience:
Preferably licensed in
AR, FL, IN, KY, MI, MT, WI, ND, SD, TN & WI
Active Adjusters' licenses : multi-state adjusters license preferred (TX or FL); must be willing to obtain others required by manager with specified timeframe As a key member of our Claims Adjuster team, you will: Investigate, evaluate, and resolve General Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution. Work in partnership with our clients to deliver innovative solutions and enhance the claims management process Think critically, solve problems, plan, and prioritize activities to optimally serve clients
REQUIRED QUALIFICATIONS
High School Diploma. 8-10 years years experience with Auto and GL, no fault, PIP, UM/UIM. Litigation experience is a plus. Appropriate licensing and/or certification in all states in which claims are being handled. Knowledge of accepted industry standards and practices. Computer experience with related claims and business software.
DESIRED:
Bachelor's Degree. Strong customer service experience #LI-NZ1 #Liability #
LI-REMOTE
Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page . Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
