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Arthur J. Gallagher & Co.

Senior Claims Specialist

Career Insights for Claims Adjuster / Specialist (General)

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What they do

A Claims Adjuster or Specialist investigates and evaluates insurance claims. Specializes in a particular type of insurance. Inspects property damage, including damage to homes, buildings and cars; reviews claims after they are submitted; may authorize or deny payment for claims. May work directly for insurers or on behalf of claimants.

$76,225 / year median in the U.S.

+2% projected growth

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Job Description

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people s lives. It takes empathy, precision, and a strong sense of partnership-and that s exactly what you ll find here. We re a team of fast-paced fixers, empathetic experts, and outcomes drivers

•people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you ll play a vital role in helping businesses and individuals move forward with confidence. Here, you ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you re here, you re part of something bigger. You re part of a team that shows up, stands together, and leads with purpose.

Overview Role specifics:

Jurisdictions:

Nationwide

Licenses:

Any (TX, FL, NY, HI and RI a plus) (Must acquire within specified timeframe)

Location:

Fully remote How you'll make an impact Independently conducts detailed analysis vital to investigating claims exposure and recommend appropriate settlement strategies and action plans. Create reservation of rights, coverage denial letters, negotiate and resolve settlements directly with involved parties. Interact extensively with various parties involved in the claims process, and may recommend retaining the advice of outside specialists. Handle claims consistent with clients and corporate policies, procedures in accordance with any statutory, regulatory and ethical requirements within specialized niche/industry. Document and communicate claim activity timely and efficiently and in a manner which supports the outcome of the claim file. Coach, mentor and may supervise lower level adjusters. About You Potential candidates should have the following:

Claims Background:
General Liability and Litigation Jurisdictional Experience:

Nationwide Active Adjusters' licenses: Any (TX, FL, NY, HI and RI a plus) (Must acquire within specified timeframe) As a key member of our Claims Adjuster team, you will: Investigate, evaluate, and resolve complex claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution. Work in partnership with our clients to deliver innovative solutions and enhance the claims management process Think critically, solve problems, plan, and prioritize activities to optimally serve clients

Required Qualifications:

High school diploma 7 or more years related claims experience and proven track record to handle complex claims issues at a senior adjuster level Appropriately licensed and/or certified in all states in which claims are being handled Knowledge of accepted industry standards and practices Computer experience with related claims and business software

Desired Qualifications:

Bachelor's Degree #LI-WG1 #LI-Remote #Liability Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page . Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)