Job Listing ID:

4552397

Job Title:

Supervisor Patient Accounts

Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

08/20/2026

Hours Worked Per Week:

Not Provided

Shift:

Not Provided

Duration of Job:

Either Full or Part Time, more than 6 months SR You may contact this employer directly. (Obtain the contact information to print or add to your jobs.) Obtain Contact Information Job Summary Fully Remote Peaks Regional Office Full time R181153

Job Description:

Essential Functions

• Oversees the day-to-day revenue cycle functions including claims processing, denials, payments,customer service, and follow up on accounts.

Oversees adjustments, insurance processing andverification, accuracy of billing and payment posting. Monitors workflow to ensure timely processing.

Collaborates with department leadership team to evaluate service needs and volumes and adjust staffinglevels accordingly. Assigns daily work schedules. Acts as a resource in the daily operations and activitiesof the department. Performs staff level duties as required

• Develops, implements and teaches new and evolving technologies.

Communicates process and protocolto staff. Directs and coordinates training of new employees. Uses knowledge of insurance plans andcontractual arrangements affecting payments, to research incomplete, incorrect or outstanding claimsand/or patient issues. Investigates and resolves claims submission, disputes or complaints to resolution,as needed. Resolves billing/insurance issues and ensures compliance with departmental andgovernmental policies

• Supports the department leadership team in problem solving to address issues relating to volume orworkflow processes.

Promotes effective working relations and works effectively as part of adepartment/unit team and interdepartmentally to facilitate that department's ability to meet its goals andobjective. Ensures coordination of services with other departments to promote the highest level ofefficiency and patient satisfaction

• Assists with Human Resource management functions including interviewing, selection, orientation,education/training, feedback, performance evaluation, and policy and procedure development.

With thesupport of the leadership team, writes and may deliver corrective action and/or coaching. Assists inupdating and maintaining personnel files. Maintains and monitors Kronos records for employees. Presentsand documents staff meetings as required

• Oversees production and quality of staff performance to maintain efficiency and accuracy.

Collaborateswith the department leadership team to resolve process issues or create new work flows to improve performance. Ensures compliance with applicable regulatory guidelines and established departmentalpolicies and procedures, objectives, quality assurance program, safety, environmental and infectioncontrol standards

• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards
• Performs other duties as assigned.

Skills

• Operations Management
• Leadership
• Human Resources
• Regulatory Requirements
• Workflow Process
• Communication
• Insurance Processing and Issues
• Medical Terminology
• Claims Processing
• Collaboration
• Time Management
• Team Building We are committed to offering flexible work options where approved and stated in the job posting.

However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia Vermont, Washington. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. " Video phone screens and interview(s) through Microsoft Teams will be required as well for fully remote position. Essential Functions Oversees the day-to-day revenue cycle functions including claims processing, denials, payments, customer service, and follow up on accounts. Oversees adjustments, insurance processing and verification, accuracy of billing and payment posting. Monitors workflow to ensure timely processing. Collaborates with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assigns d... First-Line Supervisors of Office and Administrative Support Workers Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation Not Provided Job Requirements

Experience Required:

See Job Summary

Education Required:

None

Minimum Age:

N/A