Manage and coordinate workers' compensation claims from initial injury reporting through resolution. You'll be the liaison between employees, supervisors, insurance carriers, healthcare providers, and legal representatives - ensuring timely processing, regulatory compliance, and effective return-to-work programs. This is a full time, in-office role based in Oak Ridge, TN.

What You'll Do:

Receive, review, and process workers' compensation injury reports. Coordinate documentation and submit required forms to carriers and regulatory agencies. Monitor claim status and maintain accurate records in claims management systems. Communicate with parties on claim progress, medical treatment, and return-to-work options. Investigate workplace injuries with the claims team and gather supporting documentation. Coordinate with healthcare providers for medical reports and treatment updates. Support compliance with federal, state, and company WC regulations and policies. Help develop and administer return-to-work and modified-duty programs. Identify injury trends, recommend preventative measures, and prepare management reports. Support audits, legal proceedings, and insurance carrier inquiries as needed.

Education:

Associate's or Bachelor's in HR, Business Administration, Risk Management, or related field preferred.

Experience:

2-5 years in worker's compensation, claims administration, risk management, HR, or related field. Experience with insurance carriers, TPAs, or claims management systems preferred. Skills that

Set You Apart:

Knowledge of WC laws, regulations, and claims processes. Strong organizational and recordkeeping skills. Excellent verbal and written communication. Manages multiple claims and deadlines at once. Proficient in MS office and claims software. Strong analytical and problem-solving skills Discreet with sensitive, confidential information. Customer-service-oriented with strong people skills.