Claims Manager Date Posted:

1 October 2026

Closing Date:

October 31, 2026

Recruiter:

Society Insurance Company Location:

Fond Du Lac, Wisconsin Salary:

USD110,000

to

USD145,000

Job Type & Industry:

Technology Risk Contract Type:

Permanent Job Reference:

2996439485-2 Apply for this job now Job Description Society Insurance Company seeks a Claims Manager to lead a team handling commercial property and casualty claims for niche hospitality and contractor clients. This role oversees end-to-end claims processes, ensures fair and timely resolutions, and maintains strong relationships with agents, policyholders, and vendors. The Claims Manager will mentor adjusters, manage complex and litigated claims, analyze trends to improve processes, and support risk control efforts. Collaborating across departments, this leader helps deliver tailored coverage, responsive service, and protection for local businesses across the Midwest. Responsibilities Lead and mentor a team of claims adjusters handling commercial P&C claims Oversee end-to-end handling of complex and litigated claims to fair, timely resolution Interpret policies and coverage for hospitality, restaurant, bar, and contractor clients Collaborate with agents, policyholders, and vendors to resolve claims effectively Analyze claims trends and recommend process and risk-control improvements Ensure regulatory compliance and adherence to internal claims handling standards Support development of best practices and training for the claims team Partner with underwriting and risk control to refine coverage and reduce loss severity Required Skills Claims management Property & casualty insurance knowledge Commercial lines expertise Litigation management Risk assessment Data analysis and reporting Policy interpretation Negotiation Regulatory compliance Team leadership