Director of Quality and Compliance Hope Network New Passages - 3.1 Flint, MI Job Details Full-time 10 hours ago Benefits Paid training 403(b) matching Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 403(b) Opportunities for advancement Life insurance Qualifications Quality control experience within healthcare industry Electronic health records (EHR) management Clinical program policy development Corrective and preventive actions (CAPA) Clinical audit and monitoring Policy & process development Bachelor's degree Clinical performance metrics Healthcare quality assurance policy development Interdisciplinary policy and procedure development experience Productivity software Quality audits Clinical documentation standards Clinical data analysis Healthcare performance metrics analysis Policy Development Stakeholder relationship building Data analytics technologies Full Job Description Director of Quality and Compliance |HNNP - Flint, MI |Full-time Make a real impact—help someone build independence while building a career, you're proud of. The Director of Quality and Compliance provides leadership and oversight for quality improvement, accreditation, compliance, risk management, performance outcomes, and regulatory standards across the organization. This role ensures adherence to contractual, licensing, and accreditation requirements while driving continuous improvement initiatives, monitoring clinical outcomes, supporting data-informed decision making, and promoting recovery-based, person-centered, and culturally competent practices. The Director of Quality and Compliance serves as a key resource for advancing organizational excellence, safety, and service quality. What You'll Do Lead quality improvement, compliance, and performance management initiatives Monitor and analyze clinical, operational, safety, and satisfaction outcomes Oversee accreditation readiness and compliance with CARF standards Ensure compliance with

HIPAA, OIG, CMS, AFC

Licensing, Medicaid, and other regulatory requirements Develop and monitor quality improvement plans, corrective action plans, and risk mitigation strategies Review trends, analyze data, and provide recommendations to executive leadership Support incident management, investigations, root cause analyses, and regulatory reporting Collaborate with clinical and operational teams to improve service delivery and outcomes Develop and deliver training related to quality, compliance, documentation, and regulatory requirements Assist with policy development, audits, site reviews, and performance improvement activities Partner with leadership to establish benchmarks, performance indicators, and reporting measures Support electronic medical record optimization, data integrity, and clinical informatics initiatives What We're Looking For Strategic leader with strong analytical and problem-solving skills Passion for continuous quality improvement and organizational excellence Strong understanding of healthcare regulations, accreditation, and compliance requirements Ability to interpret complex data and translate findings into actionable improvements Excellent communication, training, and relationship-building skills High level of integrity, professionalism, and attention to detail Ability to manage multiple priorities while working collaboratively across departments

What You'll Bring Preferred:

Bachelor's degree or higher in Public Health, Health Sciences, Healthcare Administration, or a related field Experience with CARF accreditation, licensing, and healthcare compliance programs Experience developing and delivering training content

Required:

Bachelor's degree or higher Minimum four years of quality, compliance, or related healthcare experience Experience working in clinical or behavioral health programs Knowledge of quality improvement methodologies and regulatory compliance requirements Experience with data analytics, clinical informatics, and outcomes reporting Strong proficiency with Electronic Medical Records (EMR), Microsoft Office Suite, and reporting tools Ability to develop policies, conduct audits, and implement corrective action plans Strong written and verbal communication skills Top Benefits Competitive pay Medical, dental & vision insurance (may vary based on job status) Virtual Concierge Medical Services 403(b) retirement with company match (up to 3%) Generous Paid Time Off (PTO) Paid training + career growth opportunities Tuition reimbursement and scholarship opportunities Employee Assistance Program (mental health + support) Company-paid life insurance Why Hope Network Not your average job. Not your average impact. At Hope Network, you're not just filling a role—you're showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters. Apply today and start making a difference. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.