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TB
TD Bank
Senior Compliance Business Oversight Manager (US) Commercial Banking and Payment Operations
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What they do
A Compliance Manager tracks employer compliance with laws and regulations, particularly for organizations in business and health care. Creates company policies, reviews departmental functions and protocol, follows developments in law and regulations affecting the industry
$164,348 / year median in New Jersey
+3% projected growth
Job Description
TD Bank
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Senior Compliance Business Oversight Manager (US) Commercial Banking and Payment Operations
Mount Laurel, NJ
Posted yesterday
Apply Now Work Location:
New York, New York, United States of America Hours:
40Pay Details:
$115,440- $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Line of Business:
Compliance Job Description:
Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact- both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program
- it's about creating a culture of compliance that will cascade throughout the organization.
Depth and Scope:
- Leads or supports the development, maintenance, and continuous enhancement of compliance oversight programs designed to identify, assess, manage, monitor, and report regulatory compliance risk for assigned business lines
- Provides senior-level compliance advice, credible challenge, and effective oversight for business strategies, new initiatives, products, services, operational changes, and issue remediation activities
- Partners with business leaders and control partners to operationalize compliance requirements, strengthen controls, and support alignment with enterprise compliance programs and risk appetite
- Oversees and contributes to compliance risk assessments, regulatory change management, monitoring, testing, issue management, training, reporting, and other core compliance program activities, as applicable
- Develops trusted relationships with senior business partners and provides clear, practical, and risk-based guidance on complex regulatory matters impacting Commercial Banking, Payments, and related operations
- Supports management reporting and provides timely, accurate, and well-supported insight on compliance risks, control effectiveness, issues, trends, and outcomes for senior management and governance committees
- Serves as a senior compliance representative on projects, initiatives, and working groups involving complex laws, regulations, business processes, controls, and cross-functional stakeholders
- Coordinates with Legal, Risk, Audit, Operations, Product, Technology, and other partners to promote effective compliance risk management and sustainable control design
- Supports regulatory examination, audit, and inquiry responses by helping coordinate materials, develop management responses, and ensure commitments and remediation activities are appropriately tracked
- Identifies emerging risks, regulatory developments, control gaps, and process improvement opportunities and escalates matters appropriately
- Helps build team capability by promoting knowledge sharing, developing subject matter expertise, and fostering a collaborative, high-performing team environment
- May represent Compliance in governance forums, committees, working groups, or other meetings where assigned business activities are impacted by laws, rules, regulations, or enterprise compliance requirements
Education & Experience:
Undergraduate degree or equivalent work experience 10+ years of experiencePreferred Skills:
- Bachelor's degree or progressive work experience in addition to the experience noted below
- 10+ years of related experience in compliance, risk management, legal, audit, regulatory supervision, financial services, or a related discipline
- Certified Regulatory Compliance Manager (CRCM), law degree, regulatory agency experience, or other relevant professional certification preferred
- Strong knowledge of U.
Y/FIRREA
appraisals, FDPA, anti-tying restrictions, UDAAP/UDAP, and applicable commercial lending, deposit, and customer disclosure requirements; Payment Operations — Regulation CC, Regulation E, Regulation J, wire transfer requirements, check processing and funds availability requirements, Federal Reserve payment system rules, payment network rules, and operational requirements related to payment processing, returns, disputes, error resolution, and exception handling; and Emerging Payments and Digital Assets — OCC expectations applicable to national banks engaging in tokenized deposit, stablecoin reserve, distributed ledger, and related payment facilitation activities, including safe and sound risk management, compliance with applicable law, operational controls, governance, customer protection, third-party risk management, and alignment with the bank's overall business strategy.- Demonstrated experience providing independent compliance oversight, advice, and credible challenge to senior business and control partners
- Experience leading or contributing to compliance program activities, including risk assessments, regulatory change management, monitoring, testing, issue management, training, governance reporting, and control oversight
- Strong people leadership skills, including the ability to coach, develop, motivate, and manage employees in a collaborative and accountable environment
- Proven ability to evaluate complex business processes, identify regulatory compliance risks, assess control effectiveness, and recommend practical, risk-based solutions
- Demonstrated ability to develop and maintain productive relationships with business partners, control functions, senior management, auditors, and regulators
- Strong organizational, analytical, and judgment skills, with the ability to manage multiple priorities, drive execution, and escalate issues appropriately
- Solid understanding of technology, data, systems, and operational processes as they relate to compliance controls and risk oversight
- Effective influencing, negotiation, and stakeholder management skills, including the ability to operate successfully in a matrixed environment
- Excellent written and verbal communication skills, including the ability to prepare executive-ready materials and communicate complex regulatory concepts clearly and succinctly
Customer Accountabilities:
Proactively advises the business of new and changed Compliance regulatory and/or policy changes Formulates relevant and meaningful data analysis, leveraging advanced modeling and analytics, and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues Contributes to the development and implementation of Compliance programs Guides partner through the development, implementation, oversight and management of effective Compliance Programs Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance Represents Compliance on internal or external committees relating to designated business activities as required Delivers relevant subject matter expertise and Compliance advice to business management Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis Manages high risk initiatives and escalations; leads initiatives/guidance as appropriateShareholder Accountabilities:
Actively assists in developing and overseeing implementation of business line policies and Compliance Team procedures Oversees respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Partners with the governance & assurance function to develop annual awareness training Conducts enterprise wide annual risk assessment for all TD businesses Protects the interests of the organization- identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externallyPhysical Requirements:
Never:
0%;Occasional:
1-33%;Frequent:
34-66%;Continuous:
67-100% Domestic Travel- Occasional International Travel
- Never Performing sedentary work
- Continuous Performing multiple tasks
- Continuous Operating standard office equipment
- Continuous Responding quickly to sounds
- Occasional Sitting
- Continuous Standing
- Occasional Walking
- Occasional Moving safely in confined spaces
- Occasional Lifting/Carrying (under 25 lbs.)
- Occasional Lifting/Carrying (over 25 lbs.)
- Never Squatting
- Occasional Bending
- Occasional Kneeling
- Never Crawling
- Never Climbing
- Never Reaching overhead
- Never Reaching forward
- Occasional Pushing
- Never Pulling
- Never Twisting
- Never Concentrating for long periods of time
- Continuous Applying common sense to deal with problems involving standardized situations
- Continuous Reading, writing and comprehending instructions
- Continuous Adding, subtracting, multiplying and dividing
- Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.