JOB SUMMARY

Provides organizational leadership and enterprise-level oversight for policy development and governance, program integrity, fraud prevention and investigation, enterprise risk management, internal controls, data governance, records management, and technology oversight for the Early Learning Coalition of Southwest Florida (ELC). Reporting directly to the Chief Executive Officer (CEO), the position establishes and maintains organizational frameworks, policies, systems, and processes designed to promote consistent, fair, evidence-based, legally sound, and effective organizational practices. Coordinates complex matters from policy development and risk identification through formal review or investigation, administrative action, corrective action, appeal or review-hearing preparation, and organizational improvement. Establishes processes to identify and mitigate legal, regulatory, financial, operational, technology, cybersecurity, reputational, workforce, programmatic, and strategic risks and provides independent review and follow-through across Coalition departments. Position is primarily focused on managing and coordinating enterprise-level functions and providing leadership across multiple organizational areas. Position requires advanced expertise and knowledge in specialized functions or business areas that can be used to develop efficient, consistent, innovative, and sustainable ways to accomplish the organization's business strategies and objectives.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Policy Development and Governance Maintains a comprehensive inventory of Coalition policies, procedures, protocols, and related forms and ensures appropriate ownership, accessibility, version control, and review schedules Coordinates the development, review, approval, implementation, and periodic revision of organizational policies and procedures Collaborates with chiefs, managers, legal counsel, subject-matter experts, and other stakeholders to ensure policies align with applicable federal and state laws, rules, grant requirements, contracts, organizational objectives, and operational needs Develops and maintains standardized policy templates, approval processes, implementation plans, version controls, and periodic review schedules Identifies policy gaps, conflicts, inconsistencies, and areas in which current practices are not adequately documented or communicated Ensures approved policy changes are incorporated into related procedures, forms, notices, scripts, training materials, system requirements, internal controls, and staff workflows Advises the CEO and Executive Leadership Team regarding significant policy issues, organizational requirements, areas of non-compliance, and recommended corrective or policy actions Program Integrity and Fraud Management Develops, administers, and maintains the Coalition's fraud, waste, abuse, and program-integrity framework Establishes and maintains clear distinctions among routine verification, enhanced review, quality-control review, and formal fraud investigation Develops referral criteria, investigation thresholds, documentation standards, evidence-preservation requirements, case-management procedures, and processes for the appropriate escalation of suspected fraud or program-integrity matters Receives, evaluates, and triages suspected fraud and program-integrity referrals involving clients, providers, employees, vendors, grants, or Coalition resources Coordinates formal investigations, including interviews, records requests, data analysis, evidence review, findings, legal review, and external referrals when appropriate Coordinates with appropriate organizational leaders and legal counsel regarding administrative actions, notices, repayment demands, recoupments, contract actions, corrective measures, and referrals to oversight or law-enforcement agencies, as appropriate Coordinates appeal and review-hearing preparation, including development and organization of the administrative record, chronology, exhibits, witnesses, deadlines, factual summaries, and procedural materials; the CEO retains responsibility for presenting or handling significant appeals and review hearings Analyzes completed investigations, appeals, and other program-integrity matters to identify recurring vulnerabilities, policy gaps, training needs, process deficiencies, and opportunities for internal-control improvement Enterprise Risk and Internal Controls Maintains an enterprise risk register addressing legal, regulatory, financial, operational, technology, cybersecurity, reputational, workforce, programmatic, and strategic risks Coordinates enterprise risk assessments and mitigation plans with chiefs, HR, Chief Financial Officer (CFO), and other responsible leaders Develops, documents, and periodically evaluates internal controls, as appropriate, to protect public funds, sensitive information, organizational assets, program integrity, and continuity of operations Reviews whether established controls provide reasonable segregation of duties, authorization, documentation, reconciliation, access restriction, supervisory review, and accountability Conducts or coordinates targeted, random, and data-informed program-integrity reviews of client, provider, vendor, employee, and internal organizational records Evaluates whether established policies, procedures, controls, and corrective actions are functioning as intended Tracks material findings and corrective actions through resolution and validates that significant remediation measures have been implemented Identifies emerging risks, control weaknesses, systemic issues, and trends and communicates significant matters to the CEO and Executive Leadership Team Provides recommendations regarding risk mitigation, corrective action, process improvement, and organizational controls without assuming responsibility for routine operational functions assigned to department leaders Data and Technology Governance Supervises the enterprise data and analytics function and establishes expectations for data quality, reporting, governance, and organizational use Establishes data-governance standards, reporting definitions, data-quality expectations, and organizational dashboards Develops and maintains role-based data-access controls to ensure employees, contractors, and vendors have access only to information necessary to perform their assigned responsibilities Coordinates periodic reviews of system permissions, user accounts, privileged access, conflicting access rights, and segregation of duties Develops and maintains data-retention, records-management, secure-storage, evidence-preservation, and disposition policies consistent with applicable legal, contractual, regulatory, and operational requirements Coordinates procedures for litigation holds, public-records obligations, investigation-related records, and secure destruction of records when applicable retention periods expire Uses data analytics to identify trends, inconsistencies, unusual transactions, control weaknesses, and potential fraud indicators Manages the Coalition's relationship with its contracted IT service provider and monitors service delivery, accountability, security, and organizational technology needs Coordinates technology planning, cybersecurity, system access, major technology projects, disaster recovery, and business-continuity requirements in collaboration with appropriate organizational leaders Establishes and evaluates appropriate internal controls for technology procurement, system access, data changes, system implementations, incident response, and vendor accountability in coordination with Finance and operational leaders Organizational Coordination and Compliance Coordinates internal and external monitoring, reviews, audits, investigations, and corrective actions within the scope of assigned responsibilities Assesses organizational practices for compliance with applicable federal and state laws, regulations, funding requirements, contracts, policies, and procedures Compiles, analyzes, and presents information regarding enterprise risks, policy matters, program-integrity activities, control weaknesses, findings, corrective actions, and organizational trends Develops and maintains documentation necessary to demonstrate compliance, support administrative actions, and facilitate organizational decision-making Provides technical advice and recommendations to the CEO, Executive Leadership Team, and other appropriate leaders regarding enterprise risk, policy, program integrity, internal controls, data governance, and technology oversight Promotes consistent application of organizational policies and procedures while recognizing the operational responsibilities and authorities of individual departments Works collaboratively with Finance, Human Resources, Program Services, and other departments to ensure enterprise-level risk and control frameworks support, rather than replace, departmental responsibilities Maintains an ability and means to travel, including evening and/or weekend hours, based on organizational responsibilities and requirements Relates well to people from varied backgrounds and situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences Establishes, develops, and maintains collaboration, trust, and cohesion with colleagues; demonstrates and fosters a commitment to the mission, goals, and organizational culture of the

Coalition Supervision:

Supervises assigned data and analytics staff and other employees as assigned to support enterprise risk, policy, program-integrity, investigation, data, or related organizational functions Provides direction, establishes priorities, assigns work, reviews performance, and evaluates work products to ensure organizational objectives are achieved Supervises the enterprise data and analytics function and coordinates work performed by temporary or assigned staff supporting investigations, policy projects, risk reviews, or hearing preparation Provides oversight and accountability for the Coalition's contracted IT service provider within the scope of the organization's contractual relationship and established executive authority Reviews and evaluates work methods and procedures and meets with management staff to identify and resolve problems Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures per established policies, procedures, and executive guidance

MINIMUM QUALIFICATIONS

Bachelor's degree in business administration, public administration, risk management, compliance, law, information systems, data analytics, or a related field; supplemented by six (6) years of progressively responsible experience in one or more areas involving enterprise risk management, policy development and governance, compliance, program integrity, investigations, internal controls, data governance, technology oversight, or a related field, including at least two (2) years in a supervisory or management role; or an equivalent combination of education, certification, training, and/or experience. A valid State of Florida Driver License, proof of auto insurance, and eligibility to secure a car via authorized car rental agency is required.

PREFERRED QUALIFICATIONS

Three (3) years of experience leading enterprise risk management, policy governance, program integrity, compliance, fraud investigation, internal controls, or related functions within a nonprofit, governmental, or similarly regulated organization. Experience developing and administering organizational policy frameworks, enterprise risk registers, internal-control programs, fraud and program-integrity processes, or data-governance programs. Experience working with federal and state funding requirements, contracts, regulatory requirements, administrative reviews, appeals, or public-records requirements. Experience with data analytics, business intelligence, data governance, cybersecurity, information systems, or technology vendor oversight. Familiarity with the rules and regulations of the State of Florida's School Readiness (SR) and Voluntary Prekindergarten (VPK) Programs is desired. Professional certification in risk management, compliance, fraud examination, internal audit, information systems/security, privacy, project management, or a related discipline is desired. Experience translating complex legal, regulatory, contractual, funding, or program requirements into practical organizational policies, procedures, controls, and implementation processes.

OTHER EMPLOYMENT REQUIREMENTS

Employment in this position is contingent on authorizing, submitting, and maintaining satisfactory: Per State of Florida Statutes, Level I Criminal History Record Checks Per State of Florida Statutes, Local Criminal History Record Checks Per State of Florida Statues, E-Verify system for employment eligibility verification Drug testing Motor Vehicle Report (MVR) with no record of criminal driving offense or license suspension

EXPECTED HOURS OF WORK

Hours of operation are Wednesday through Tuesday (weekdays), 8:00 a.m. to 5:00 p.m. (40-hours); evening and weekend hours may be required.

KNOWLEDGE, SKILLS, AND ABILITIES

Advanced knowledge of enterprise risk management principles, methodologies, and practices, including risk identification, assessment, mitigation, monitoring, and reporting Advanced knowledge of policy development, governance, implementation, review, documentation, and version-control practices Advanced knowledge of principles and practices related to program integrity, fraud prevention, fraud investigation, waste, abuse, compliance, and internal controls Advanced knowledge of federal and state laws, regulations, funding requirements, contractual requirements, and administrative processes applicable to the organization's programs and operations Knowledge of internal-control principles, including segregation of duties, authorization, documentation, reconciliation, access restriction, supervisory review, and accountability Knowledge of investigation principles and practices, including evidence preservation, documentation, interviews, records review, data analysis, findings, and corrective actions Knowledge of data governance principles, data-quality standards, records management, data retention, data security, access controls, and information lifecycle management Knowledge of technology governance principles, cybersecurity practices, business continuity, disaster recovery, system access controls, and technology vendor management Knowledge of the statewide data system, including Enhanced Field System Modernization (EFS MOD), Tableau, or related systems Knowledge of principles, practices, methodologies, and techniques utilized to effectively manage and motivate a diverse workforce Skill in developing, implementing, monitoring, and evaluating organizational policies, procedures, and internal controls Skill in analyzing complex information, identifying trends and vulnerabilities, assessing risk, and developing practical recommendations Skill in conducting or coordinating investigations and organizing complex factual and documentary information into clear findings and conclusions Skill in developing and maintaining risk registers, corrective-action plans, case documentation, and organizational reports Skill in using data analytics and business intelligence tools to identify trends, inconsistencies, unusual activity, and potential control weaknesses Skill in the use of Microsoft Office products (Word, Outlook, Excel, and PowerPoint) and applicable department/organization-specific software and ability to learn and become proficient in the use of other specialized software as may be required Skill in adapting to a changing work environment, competing demands, and the ability to deal with frequent change, delays, or unexpected events Skill in effectively presenting complex information, findings, risks, and technical recommendations to executive leadership and a variety of audiences and adjusting delivery based on the nature of the information Skill in resolving conflicts, confrontations, or disagreements in a constructive manner to minimize negative personal impact and the ability to identify potential issues Ability to clearly communicate and understand information in English, both orally and in writing Ability to lead, motivate, and develop others to achieve organizational goals Ability to formulate, initiate, administer, and evaluate policies, procedures, and internal controls Ability to effectively present information, findings, and technical advice to the CEO, Executive Leadership Team, management, and other relevant parties Ability to read, analyze, and interpret laws, regulations, contracts, policies, and program requirements and establish necessary work processes and procedures Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information involving investigations, personnel, clients, providers, vendors, and organizational matters Ability to manage multiple priorities, complex projects, investigations, and deadlines simultaneously and to set priorities that move projects forward efficiently Ability to work independently while maintaining appropriate collaboration and communication with executive and department leadership Ability to establish and maintain effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds Ability to regularly attend work and arrive punctually for designated work schedule Ability and means to travel independently and as needed for work-related matters, including on nights and/or weekends Physical Requirements Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. Environmental Requirements Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, heat, rain, fumes). Sensory Requirements Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. - Early Learning Coalition of Southwest Florida is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, Early Learning Coalition of Southwest Florida provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job Type:

Full-time Pay:

$71,070.00 - $89,610.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person