Carrier Compliance Specialist - Full Time

Penske - Beachwood, OH Posted on 09/09/26 (

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Position Summary:

Primary responsibilities are carrier training, onboarding, management andpliance. Responsible to understand customers' transportation requirements and deliver training to our external carriers in order to meet those requirements. Provide continuous improvement by ensuring high service levels through analytics, performance measurements and training. Candidate must have provenmunication with a strong focus on internal and external customer service to meet business needs.

Major Responsibilities:

Manage and lead carrier training programs with new and existing carriers with the overall goal of improving timely and accuratemunication of load status from the carrier base

Onboard / initiate new carriers. Ensure they have received appropriate training and understand expectations

Deliver training via online, classroom and webinars

Assist in content development and creation of training materials

Use transport data and analytics to identify root causes to carrier failures

Facilitatemunications between carriers and Penske's IT and EDI teams w technology issues are identified as root causes tomunication failures

Understand customer requirements and manage carriers performance through a rating system

Monitor carriers' performance and successfully "coach" deficient carriers back to expected performance

Work closely with Penske operations, customers and carriers

Assist Operations with capacity and performance as require

Other projects as assigned by the supervisor

Qualifications:

1-3 years of transportation industry experience is preferred

High School diploma or equivalent required, Bachelor's Degree in Logistics, Transportation or related field preferred

Prior experience in training is preferred

Comfort presenting to audience online, or in-person

Strong presentation skills

Ability to analyze, monitor and report on performance data

Ability to work under pressure and meet deadlines

Ability toplete multiple,plex, tasks and assignments

Outstanding oral and writtenmunications skills are required

Strong focus on people and ability to influence without authority

Ability to conduct difficult conversation with carriers

Proficient in the use of Microsoft Outlook, Word, Excel, Access, PowerPoint and Oracle Business Intelligence

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required scle, work at the specific location required,plete Penske employment application, submit to a background investigation (to include past employment,cation, and criminal history) and drug screening are required.

Physical Requirements:

• -The physical and mental demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions.
• -The associate will be required to: read;municate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Penske is an Equal Opportunity Employer.
• About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leadingpanies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category:

Logistics/Supply Chain

Job Family:

Finance

Address:

3000 Auburn Dr

Primary Location:

US-OH-Beachwood

Employer:

Penske Logistics LLC

Req ID:

2610697