Client Compliance Coordinator Specialized Residential Services - 4.5 Flint, MI Job Details Full-time $20 an hour 14 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Spreadsheets Maintaining patient confidentiality HIPAA Administrative experience High school diploma or GED Schedule management Medical administrative support Time management Full Job Description Client Compliance Coordinator Specialized Residential Services (SRS) - Flint, MI $20.00 per hour | Full-Time | Monday-Friday Primarily Remote After Initial Training Are You the Person Who Notices What Others Miss? Do you love a well-organized spreadsheet? Are you known for keeping track of deadlines, catching missing details, and following through until every box is checked? Specialized Residential Services (SRS) is looking for a dependable, detail-focused Client Compliance Coordinator to help keep important client records accurate, current, and audit-ready. This role is a great fit for someone who enjoys organization, clearly defined responsibilities, professional follow-up, and independent work. After successfully completing in-person training at our Flint office, this position is intended to transition to a primarily remote work arrangement . What You'll Do As our Client Compliance Coordinator, you will be the central point person for tracking required client documentation across SRS residential facilities. You'll help prevent deadlines from being missed by identifying what is needed, notifying the right people, and following up through completion.

Your responsibilities will include:

Reviewing facilities for missing RUDI and SHIMER documentation. Maintaining a master compliance spreadsheet for all active clients. Tracking effective dates, expiration dates, and outstanding requirements. Preparing weekly facility-specific compliance reports. Identifying documents expiring within the next 30, 60, and 90 days. Communicating missing-documentation needs to facility managers and leadership. Following up with guardians for forms, signatures, and other required information. Preparing intake paperwork for new clients. Entering new clients into the compliance tracking system. Organizing electronic records so documentation is easy to locate. Gathering records for audits, licensing reviews, and internal monitoring. Escalating recurring or significant compliance concerns to management. A Typical Week Might Include Updating the master client compliance tracker. Reviewing RUDI and SHIMER records. Sending weekly reports to facility managers. Following up on missing forms and signatures. Processing newly received documentation. Preparing paperwork for an incoming client. Checking for documents approaching expiration. Providing leadership with updates on unresolved compliance items.

In short:

You'll help make sure nothing important slips through the cracks. You May Be a

Great Fit If You:

Genuinely enjoy spreadsheets, lists, and organized systems. Notice missing information quickly. Follow tasks through instead of assuming someone else handled them. Are comfortable sending reminders and requesting outstanding information. Can manage multiple deadlines without losing track of the details. Communicate professionally with managers, guardians, and internal teams. Work well independently while knowing when to ask questions or escalate concerns. Prefer a position with consistent weekly responsibilities and clear expectations. Take confidentiality seriously. Required Qualifications High school diploma or equivalent. Strong organizational and time-management skills. Excellent attention to detail. Strong written and verbal communication skills. Comfort using spreadsheets, email, shared electronic files, and online documentation systems. Ability to independently manage recurring deadlines and follow-up responsibilities. Ability to handle confidential and sensitive client information appropriately. Reliable internet access and a private, appropriate remote workspace. Preferred Experience Experience in one or more of the following areas is helpful, but not required: Administrative support Healthcare or behavioral health Adult Foster Care Residential services Medical records Compliance Case-management support CMH- or Medicaid-funded services Services for individuals with developmental disabilities Electronic documentation or health-record systems RUDI, SHIMER, or similar documentation systems Experience with SRS-specific systems is not required. Training will be provided. Schedule and Pay Full-time Monday through Friday Typical business hours $20.00 per hour Some flexibility in daily scheduling may be available based on operational needs and successful performance. Work Arrangement This position begins with an in-person onboarding and training period at the SRS administrative office in Flint, Michigan. After training is completed and proficiency is demonstrated, the role is intended to become primarily remote . This is not a fully remote position. Employees must remain available to report to the Flint office or an SRS residential facility when reasonably needed for: Training Meetings Audits Client intake activities Record-management projects Other operational needs Because this position handles confidential client information, all SRS privacy, information-security, and HIPAA requirements must be followed while working remotely. What Success Looks Like You'll know you're succeeding when: Client documentation is accurate, organized, and easy to locate. Missing items are identified and addressed quickly. Facility managers receive consistent weekly reports. Upcoming expirations are caught well in advance. Guardians receive timely and professional follow-up. New-client files are established correctly from the start. Leadership has a clear view of outstanding compliance needs. Audits involve less scrambling and fewer surprises. About SRS Specialized Residential Services provides residential support to individuals with developmental disabilities and complex behavioral needs. We are committed to providing safe, structured, person-centered services while maintaining strong operational and regulatory standards. If you are organized, accountable, comfortable working independently, and secretly enjoy the satisfaction of completing a perfectly updated spreadsheet, we would love to hear from you! Apply today and help SRS keep client compliance organized, proactive, and audit-ready. Specialized Residential Services is an equal opportunity employer. Employment decisions are made without regard to legally protected characteristics.

Pay:

$20.00 per hour Expected hours: 40.0 - 45.0 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Flint, MI 48507