Documentation & Compliance Coordinator Jigsaw - 4.3 Phoenix, AZ Job Details Full-time $18 - $24 an hour 10 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Professional development assistance Flexible schedule Qualifications Health insurance authorizations Appeals Correspondence management Legal correspondence preparation Medical documentation Clinical compliance checks Operations coordination Caseload management Paralegal Studies Filing Client file management Team scheduling Mid-level Legal Studies Medical administrative support Case appeal in utilization management Contractual compliance checks Medical billing and coding communication with insurance companies Regulatory readiness in healthcare Medical credentialing file maintenance Contract management support tasks Managing patient records Care coordination Medical billing regulations compliance Document management systems Insurance claims appeal handling Paralegal Certificate 2 years Communication skills Medical claim status updates Full Job Description Why Jigsaw A place where your work truly matters At Jigsaw Developmental Services, we believe in the power of every team member to create a lifetime of positive change. We invest in our people because our people are how we deliver on our mission. Competitive Pay $18-$24/hr RBT, competitive BCBA salary Free CEUs Paid professional development and certification support Benefits Health, dental, vision, 401(k) with matching Flexible Schedule Full-time and part-time opportunities available Career Growth Clear advancement pathway from RBT to BCBA Supportive Culture Collaborative team with strong BCBA mentorship Documentation & Compliance Coordinator Full-time Phoenix, AZ

• Hybrid (3 days onsite/week) Jigsaw Developmental Services provides ABA (Applied Behavior Analysis) therapy for children and families with developmental needs. We're hiring a detail-driven Coordinator to support documentation accuracy, insurance processes, and regulatory compliance across our clinical operations.

KEY RESPONSIBILITIES

✓ Maintain and organize client records, contracts, and licensure files for audit readiness ✓ Support insurance authorization requests and prepare appeals for claim denials as part of routine case follow-up ✓ Monitor and interpret payer policy and regulatory guidelines relevant to ABA services ✓ Assist with scheduling and administrative coordination between clinical and billing teams ✓ Prepare documentation for internal quality reviews and external audits ✓ Draft correspondence with insurance carriers, regulatory bodies, and other stakeholders ✓ Track compliance deadlines (licensure renewals, policy updates, contract terms) and flag upcoming requirements ✓ Help maintain internal compliance procedures and documentation standards

QUALIFICATIONS

Paralegal certificate/degree, legal studies background, healthcare compliance experience, or 2+ years in medical billing, claims, or related healthcare administration (ABA or behavioral health experience a strong plus) Sharp attention to detail and strong written communication Comfort reading and applying policy and regulatory guidelines Ability to manage multiple cases and deadlines independently Proficiency with document management systems and standard office software

WHY JIGSAW

Meaningful work supporting families and children's care Hybrid schedule (3 days onsite/week) Growth path into compliance/operations leadership Health insurance Dental & vision 401(k) with employer match Paid time off & holidays Pay range: TBD