Senior Data and Compliance Lead-HYBRID

SERCAP - 3.0

Roanoke, VA Job Details Full-time $65,000 a year 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Computer operation Teamwork Computer literacy Zoom Bachelor's degree Task prioritization Desktop applications Managing projects Business Administration Productivity software Project leadership Full Job Description SERCAP, Inc. is an Equal Opportunity Employer. Employment decisions are based on individual qualifications, merit, and organizational needs. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, national origin, age, disability, genetic information, military or veteran status, marital status, or any other status protected by applicable federal, state, or local law. SERCAP provides reasonable accommodations to qualified applicants and employees with disabilities, as required by law..

Name:

Job Title:

Senior Data and Compliance Lead -

HYBRID Department:

Regional Programs Location:

Virginia Hybrid Supervisor:

Director of Regional Programs Job Type:

Full-Time Employment Classification:

Non-Exempt Supervisory Role:

No Job Summary The Senior Data and Compliance Lead supports the Director of Regional Programs and leadership by overseeing the Regional Programs data management, compliance monitoring, program reporting, and performance tracking activities. This role is responsible for ensuring the accuracy, integrity, and compliance of programmatic data across multiple funding sources, contracts, and grants. The Senior Data and Compliance Lead works collaboratively with State Leads, program staff, finance staff, and leadership to ensure organizational compliance with federal, state, private funding, and internal reporting requirements. This position serves as the primary lead for data governance, compliance monitoring, reporting systems, and performance measurement activities across Regional Programs. The role provides technical assistance and training to staff regarding data collection, reporting requirements, and compliance standards while supporting continuous quality improvement initiatives. Essential Job Functions Administrative Prepare written reports, documentation, and correspondence related to Regional Programs activities. Meet reporting deadlines for RCAP Partnership Agreements, state grants, and other funding sources. Assist staff with troubleshooting and working within the DCS database. Provide regular analysis of DCS data to ensure deliverable benchmarks and compliance are met. Review and provide feedback on staff reports, written communications, and other program documentation. Assist with maintaining Regional Agreements, subagreements, grant records, contract documentation, and required reports. Compliance and Data Management Monitor program performance and grant deliverables to ensure compliance with funder requirements. Oversee data quality, reporting accuracy, and consistency across Regional Programs. Analyze data and reporting trends to identify gaps, risks, and opportunities for improvement. Coordinate the collection, review, and submission of programmatic and grant-related reports. Ensure compliance with organizational policies, grant agreements, and reporting standards. Program Compliance and Performance Management Support oversight of grant-funded program to ensure achievement of contractual deliverables and performance objectives. Develop and implement processes that strengthen accountability, reporting accuracy, and compliance performance. Review program outcomes and performance metrics to support leadership decision-making. Recommend corrective actions and process improvements when compliance or performance issues are identified. Finance & Procurement Compliance Assist Regional Programs staff with procurement activities and ensure compliance with federal, state, funder, and organizational requirements. Review procurement and contracting documentation for completeness, accuracy, and adherence to applicable policies and grant regulations. Provide guidance and technical assistance to staff regarding procurement procedures, documentation standards, and compliance expectations. Support audits, monitoring visits, and compliance reviews by maintaining procurement records, identifying potential risks, and recommending corrective actions. External Relations Participate in conference calls, committee meetings, and work groups as directed. Support leadership in responding to requests from funders, the National RCAP Network, and other stakeholders. Leadership Plan and facilitate regular meetings to support consistency and accountability across program reporting efforts. Assist with onboarding and training of new staff related to reporting systems, compliance requirements, and organizational procedures. Outreach and Networks Network and build relationships with funders, partners, and stakeholders to support organizational goals and rural community development efforts. Interface with staff, clients, and partners throughout the region as needed. Participate in National RCAP committees, work groups, and collaborative initiatives. Program Development Collaborate with field operations and program staff to monitor new and existing contracts, grants, and initiatives. Contribute data, performance metrics, and reporting information to support funding proposals and organizational initiatives. Training and Technical Assistance Provide training to internal staff on DCS, reporting requirements, data quality standards, and compliance procedures. Facilitate collaborative processes and staff development activities related to data management and reporting. Serve as a resource for staff seeking assistance with reporting systems, data analysis, and grant compliance. All other duties as assigned. Core Competencies

Adaptability & Accountability:

Adapts to changes in the work environment, manages competing demands, open to criticism and feedback, changes approach or method to best fit the situation, and takes responsibility for own actions.

Analytical Skills:

Synthesizes complex or diverse information, prioritizes projects, and determines best way of meeting deadlines and requirements.

Attendance & Punctuality:

Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent, and arrives at meetings and appointments on time.

Business Ethics:

Works with integrity and ethically, upholds organizational values, and abides by written policies.

Communication:

Ability to communicate clearly and effectively in English and take direction from supervisors. Expresses ideas and thoughts both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, and writes clearly and informatively. Edits work for spelling and grammar. Presents accurate numerical data effectively.

Compliance:

Within a specified functional area of authority, is personally accountable to understand and ensure regulatory and policy compliance with state and federal requirements in accordance with their respective job duties and responsibilities.

Confidentiality:

Maintains a high degree of confidentiality.

Culture:

Demonstrates and supports a culture of diversity, equity and inclusion through cultivating awareness, continuous development, and modeling inclusive behaviors.

Customer Service:

Provides prompt and high-quality service to team members, vendors, and internal/external customers. Ability to remain calm in stressful situations. Resolves service issues in the assigned project/department in a timely and professional manner.

Independence of Action:

Sets goals and determines how to accomplish defined results with some guidelines. Follows precedents and procedures. Seeks assistance when confronted with difficult and/or unpredictable situations.

Judgment:

Displays willingness to make decisions timely, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and takes responsibility for communication including what is heard.

Organization:

Maintains clean, functional workspace, continuous workflow to meet daily/weekly/monthly deadlines.

Safety:

Attends required safety meetings, follows the Injury and Illness Prevention Plan (IIPP)/Safety Plan and reports unsafe conditions, keeps workspace in safe condition.

• Teamwork /

Morale:

Treats others with professionalism, gives and welcomes feedback, inspires the trust of others, displays a solution-driven mindset, offers assistance and support to co-workers consistent with this role, works cooperatively and collaboratively in group situations. Engages consistently in professional behavior.

Training:

Completes Company-required training timely.

Leadership & Management:

Leads collaborative teams for projects or groups both internal and external to business and across functional areas. Reacts well under pressure. Develops subordinates' skills and encourages growth by providing relevant feedback and coaching. Carries out required performance management processes and timekeeping oversight responsibilities. Identifies disciplinary situations or employee conflict and manages communication appropriately. Assures confidential interchange with subordinates as appropriate. Demonstrates and instills in others an appropriate sense of urgency commensurate with business need. Recruit and retain high quality team members. Other Duties

• Attend staff, departmental, and other required meetings and training.
• Comply with SERCAP's Code of Conduct, DEIB initiatives, and Policies.
• Travel to client or prospect locations, conferences, or other professional development and networking events. Qualifications, Experience, and Education
• Bachelor's degree Public Administration, Business Administration, Data Analytics, Information Systems, Project Management, Nonprofit Management, or related field preferred; Equivalent combinations of education and relevant experience may be substituted (REQUIRED)
• Knowledge of state and federal grant reporting requirements, including online filing systems; experience with private sector funding. (PREFERRED)
• Ability to work with minimal supervision and manage multiple priorities simultaneously. (REQUIRED)
• Knowledge of water, wastewater, solid waste, environmental, and rural community development issues. (PREFERRED)
• Experience leading project teams; strong organizational, communication, and analytical skills. (REQUIRED)
• Experience in teaching or conducting training sessions. (PREFERRED)
• Driver's license and insurance coverage of a minimum of $100K/$300K.

A SERCAP

corporate liability policy may be required when traveling for business. (REQUIRED) Computer and Equipment Skills

• Foundational computer skills, including advanced proficiency in all applications of the Microsoft Office Suite.
• Proficiency with data collection systems.
• Ability to navigate and use web-based applications at a basic level.
• Regular use of the internet and online teleconferencing platforms (e.

g., Zoom or Microsoft TEAMS). Working Environment and Physical Requirements

PHYSICAL REQUIREMENTS

None Under 1/3 1/3 - 2/3 Over 2/3 Standing x Walking x Sitting x Using hands to touch, handle, or feel x Reaching with hands and arms x Climbing stairs, using ladders x Bending, stooping, kneeling, crouching, or crawling x Computer use x Phone use x Talking and hearing Clear speech and good hearing, both face-to-face and on the phone; hears well in noisy social environments Seeing Clear vision at 20 inches or less with or without corrective lenses; vision sufficient to drive motor vehicles safely with or without corrective lenses Lifting Lifts up to 25 pounds routinely, up to 50 pounds occasionally Acknowledgment I, ______________________________________________ (Print Name) understand the above job description and agree to comply with, and be subject to, its conditions. I understand that the Company reserves the right to delegate, remove, expand or change any and all responsibilities listed above and will inform me of any such change. I acknowledge that I can fulfill the above duties with or without reasonable accommodation.

Employee Signature Date Approvals:

Manager Date Department Head Date Pay:

$65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

Hybrid remote in Roanoke, VA 24016