Chargeback I Frisco, Tx Hybrid NCR Atleos - 2.9 Frisco, TX Job Details Full-time 12 hours ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Transaction monitoring Commercial dispute resolution Claim investigation Process improvement Research Financial issue resolution Compliance documentation Consumer dispute resolution Data verification Data collection Entry level Documentation reviews Financial compliance Full Job Description About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces® list. Business Operations Support Admin Support ( Chargebacks )

Location:

Frisco, Texas Hybrid (3 days in office) The Business Operations Support Admin Support ( Chargebacks ) plays a critical role in protecting revenue and ensuring compliance across card networks. This position is responsible for reviewing, analyzing, and responding to chargeback disputes by building strong, well-documented representment cases. Key Responsibilities Review daily chargeback notifications and supporting documentation to assess validity and next steps Analyze transactions and documentation to determine eligibility for representment Build and submit compliant representment cases in alignment with card network rules (Visa, Mastercard, etc.) Conduct detailed research to gather required transaction data and supporting evidence Validate journals and supporting materials to ensure accuracy and completeness Route transactions through the appropriate network channels for dispute resolution Meet strict deadlines in a high-volume, time-sensitive environment Support additional operational tasks and process improvements as needed Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include : Medical Insurance Dental Insurance Life Insurance Vision Insurance Short/Long Term Disability Paid Vacation 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.