Job Title:

Collections Clerk Location:

West Babylon, NY, 11704

Duration:

4 Months Important Note (Location & Candidate Preference) This role is based in Long Island (West Babylon, NY) . Candidates commuting from areas such as Brooklyn or Queens may face commutes exceeding 2 hours . Local candidates are strongly preferred. Position Summary We are seeking an experienced Collections Specialist with a strong background in industrial/manufacturing collections to join a fast-paced, goal-oriented environment. This role is responsible for managing a high-volume portfolio of accounts, ensuring timely collection of outstanding receivables, resolving discrepancies, and maintaining strong client relationships. The ideal candidate will demonstrate consistent work history , proven collections expertise, and the ability to manage a large book of business efficiently. Key Responsibilities Monitor assigned accounts daily to identify outstanding receivables. Execute collection strategies to drive timely payments. Manage a high-volume portfolio (1500+ accounts). Contact customers via calls and correspondence to resolve overdue balances. Investigate and resolve billing discrepancies, short payments, and disputes. Collaborate closely with Sales and management to accelerate collections. Apply customer payments accurately and assist with cash application research. Process credit card, e-check payments, and refunds. Maintain detailed records of collection activity and account status. Prepare and present regular reports on collection progress. Reduce delinquency levels within assigned accounts. Perform additional duties as assigned. Required Qualifications 3-5 years of high-volume collections experience (1500+ accounts), specifically within industrial or manufacturing industries (mandatory) . Proven track record as a Collections Specialist or similar role. Strong knowledge of collection techniques and best practices. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Ability to manage multiple priorities in a fast-paced environment. Consistent employment history (minimal job gaps or frequent job changes). High School Diploma or equivalent. Preferred Qualifications Associate's or Bachelor's degree (preferred but not required). Technical Skills Proficiency in MS Office (Word, Excel). Experience with ERP/collection systems such as: CMS/RMS InfoPro Soft-Pak Familiarity with standard office equipment (phone, computer, copier, etc.). Important Considerations Industry experience in industrial/manufacturing collections is required. Local candidates preferred due to commute considerations. Candidates with unstable work history or frequent job changes will not be considered.

Pay:

$24.93 - $30.02 per hour Expected hours: 40.0 per week

Work Location:

In person