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RH
Robert Half
Credit Clerk
Career Insights for Credit Specialist / Clerk
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Based on Pennsylvania data
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What they do
A Credit Specialist or Clerk reviews the credit history of individuals or businesses that apply for credit. Requests information from credit companies, analyzes computerized records and payment histories, and determines whether new credit can be approved.
$47,755 / year median in Pennsylvania
-8% projected decline
Job Description
We are looking for a detail-oriented Credit Clerk to join a growing team in Pennsylvania. This long-term contract opportunity is ideal for someone with experience in commercial credit and collections who can evaluate account risk, support credit decisions, and maintain accurate records. The role works closely with credit leadership and business partners to help protect cash flow while delivering responsive support to customers and internal teams.
Responsibilities:
- Review new customer credit applications by gathering trade references and analyzing credit bureau information to determine account eligibility.
- Perform periodic assessments of existing accounts to support credit line updates and ongoing risk management decisions.
- Partner with the Credit Manager and cross-functional stakeholders to contribute to departmental and company financial objectives.
- Maintain organized and up-to-date credit files, ensuring documentation is complete and accessible for review.
- Escalate unusual account activity or reporting issues to credit leadership and assist with ad hoc reporting requests as needed.
- Apply approved changes to customer credit terms in alignment with established corporate credit guidelines.
- Contact customers regarding past-due balances and follow through on collection activity to encourage timely payment.
- Investigate disputed deductions and chargebacks, identify root causes, and help drive resolution with the appropriate parties.
- Experience supporting commercial credit and collections activities in a business environment.
- Ability to review credit applications and use third-party credit data to assess customer risk.
- Working knowledge of credit approval practices, account review processes, and collection procedures.
- Intermediate Microsoft Excel skills with the ability to navigate spreadsheets and extract relevant information.
- Strong attention to detail with the ability to manage records accurately and handle multiple accounts effectively.
- Clear written and verbal communication skills for customer outreach and collaboration with internal teams.
- Ability to follow established credit policies and escalate exceptions or non-routine issues appropriately.