A Credit Specialist or Clerk reviews the credit history of individuals or businesses that apply for credit. Requests information from credit companies, analyzes computerized records and payment histories, and determines whether new credit can be approved.
The Part-Time Clerk supports the daily operations of the Testing Center and Dual Credit Department by providing administrative, clerical, and student support services. This position assists with testing administration, student check-in and verification, data entry, records maintenance, and communication with students, faculty, and staff. The clerk ensures compliance with institutional policies, testing protocols, and dual credit procedures while maintaining a professional, student-centered environment.
Testing Center Support:
Assist with the check-in and check-out process for students taking exams, ensuring proper identification and documentation Monitor testing areas to ensure adherence to testing policies, procedures, and academic integrity standards Provide general information to students regarding testing procedures and requirements Assist with maintaining accurate testing records and documentation Support the coordination of various tests
Dual Credit Program Support:
Answer Dual Credit phone line and email, providing timely, accurate, and professional responses to student, parent, and partner inquiries Assist with data entry and maintenance of dual credit student records in the student information system Communicate with students, parents, high school staff, and college personnel regarding dual credit procedures and requirements Maintain organized and accurate student files and documentation in compliance with institutional and FERPA guidelines Assist with preparing reports, correspondence, and program materials Support dual credit staff with general clerical and administrative duties
General Administrative Support:
Provide excellent customer service to students, staff, faculty, and external partners in person, by phone, and via email Assist with office coverage, scheduling, and front desk support as needed Maintain confidentiality of student records and sensitive information Perform other duties as assigned to support Testing Center and Dual Credit operations
Qualifications:
Required Qualifications:
High school diploma or equivalent required Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook) Strong organizational skills and attention to detail Excellent interpersonal, written, and verbal communication skills Ability to follow established procedures and maintain confidentiality
Preferred Qualification:
Associate degree One (1) year of clerical, administrative support, customer service, or related experience Experience working in a college, testing center, or educational environment Familiarity with student information systems and database management
Physical Demands:
Must be able to remain in a stationary position 50% of the time This position may require occasional travel for training, meetings, and events both in and out of town Repetitive use of a keyboard at a workstation Use of manual dexterity The person in this position frequently communicates with others verbally and electronically; must be able to exchange accurate information Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus Frequently moves boxes or equipment weighing up to 25 pounds Duties indoors and some outdoors Ability to work extended hours, including weekends, during periods of registration, and attend Midland College or community events
