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CS
Community South Credit Union
Asset Recovery Specialist
Career Insights for Credit / Loan Counselor
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Based on Florida data
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What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$46,164 / year median in Florida
-11% projected decline
Job Description
Community South Credit Union is looking for a detail-oriented and compassionate Asset Recovery Specialist to join our Solutions team. In this role, you'll help protect the credit union's assets while working directly with members to find solutions during challenging financial situations. This position is ideal for someone with experience in collections, loan servicing, bankruptcy, repossessions, or financial services who enjoys problem-solving, organization, and making a positive impact. What You'll Do Manage repossessions from assignment through sale, including title work, documentation, and deficiency notices Process bankruptcies, foreclosures, charge-offs, and recovery accounts while ensuring compliance with legal and regulatory requirements Coordinate with attorneys, repossession agencies, investigators, and other third-party partners Assist members with account questions, payment options, delinquent accounts, and recovery solutions Process ACH and in-house distributions accurately and timely Handle total loss and GAP insurance claims and refunds Maintain accurate account records and prepare monthly reports and reconciliations Collaborate with internal departments to ensure timely resolution of complex account issues What We're Looking For High school diploma or equivalent At least one year of experience in banking, credit unions, collections, asset recovery, loan servicing, or financial services preferred Strong organizational skills and exceptional attention to detail Excellent communication and customer service skills Ability to manage confidential information with professionalism Strong critical thinking and problem-solving abilities Proficiency with Microsoft Office and financial software systems Why Community South Credit Union? At Community South Credit Union, we're committed to building better communities by creating lifelong relationships and inspiring our members' financial success. We value integrity, teamwork, and providing exceptional service to every member we serve. If you're looking for a rewarding career where your work makes a difference and every day brings new challenges, we'd love to hear from you. Apply today and become part of our team!