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Cardinal Capital Group

Loan Servicing Associate

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Job Description

About Cardinal Capital Group Cardinal Capital Group is a private real estate lender providing flexible financing solutions to real estate investors and developers. We combine speed, market expertise, and a relationship-driven approach to help clients acquire, renovate, and construct investment properties. About the Opportunity Cardinal Capital Group is looking to add to our team to support the continued growth of the services and construction loan portfolio. The Loan Servicing Assistant will support the Asset Management team with the day-to-day administration and servicing of the loan portfolio. The position will touch many aspects of the loan lifecycle and provides an opportunity to develop a strong understanding of private lending, loan servicing, and asset management. This role is best suited for someone who is highly organized, detail-oriented, responsive, and comfortable managing recurring deadlines and borrower follow-up. What You Will Do
  • Assist with borrower outreach and follow-up regarding servicing requirements and outstanding items
  • Track upcoming loan maturities and coordinate extension requests and required documentation
  • Assist with preparation and collection of extension documents, servicing documents, and borrower correspondence
  • Assist with insurance tracking, including upcoming expirations and collection of updated policies
  • Coordinate payoff requests and assist with payoff and discharge-related documentation
  • Maintain accurate servicing records within internal systems and Google Sheets
  • Assist with loan onboarding and ensure required servicing information and documentation are properly recorded What We're Looking For Education & Experience
  • Prior experience in lending, mortgage servicing, banking, real estate, insurance, or legal administration is preferred
  • Strong proficiency with Google Sheets/Excel and ability to learn new technology quickly
  • Strong written and verbal communication skills
  • Comfortable communicating directly with borrowers and third parties
  • Bachelor's preferred Skills & Characteristics
  • Highly organized with strong attention to detail
  • Able to manage multiple deadlines without losing track of smaller details
  • Team player
  • Ability to collaborate with other team members and make real-time decisions and coordinate efforts between sales, underwriting, credit, closing, legal, finance, processing, draw administration and third-party vendors Why You'll Love Working Here Comprehensive training and onboarding program Base salary potential for bonus Career growth opportunities based on performance Direct mentorship from experienced lending professionals Collaborative and entrepreneurial culture Opportunity to build long-term relationships within the real estate community Health, dental, and vision insurance Paid Time Off and holidays 401(k) Physical Demands & Work Environment Sedentary work: Standard office environment with regular computer and phone use
Pay:
$55,000.00 - $70,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off
Experience:
lending/mortgage/banking administration: 1 year (Preferred) Ability to
Commute:
Boston, MA 02116 (Required)
Work Location:
In person