Ensures accuracy in on-going portfolio servicing and minimizes risk Oversee loan file reviews for completeness, accuracy, and compliance standards Serve as backup to monitor Loan Items Contributes to the fulfillment of department and company objectives and goals Adheres to all department and company policies and procedures and follows applicable banking regulations Has excellent time management skills Is willing to perform other job duties as assigned or required Can acquire and apply a working knowledge of bank products and services High school diploma or equivalent Follow Bank Code of Conduct and other related policies and regulations, maintaining integrity, honesty and utmost ethical standards at all times Possess strong mathematical skills Can read and write well enough to communicate in both oral and written form Possess basic computer skills Demonstrate attention to detail and ability to maintain accuracy in daily duties Uphold confidentiality and customer privacy in all situations Remain flexible to withstand unpredictable changes to workflow and schedules Interact and communicate effectively with various types of external and internal customers Display ability to be resourceful, to act independently and to recognize unusual situations in which higher intervention may be necessary Maintain a customer-focused, helpful, friendly and polite attitude while remaining calm and professional in a variety of circumstances Present a conservative, neat and professional appearance in dress and action Lift and carry up to 25 lbs (teller drawer, cash bags, supplies) Move round within office and between banking center locations. The Loan Servicing Clerks provides efficient service to loan officers and customers according to regulation and policies and procedures of Table Rock Community Bank. They will oversee the day-to-day workflow of Loan Servicing in order to assist both internal and external customers with all aspects of the loan life cycle with an emphasis on servicing post consummation. While this role is normally located at the Branson location on Highway 248, we are open to this person working from other locations.