Find Jobs
Find Jobs Near You – Available Work in Your Location
Specialist Extractor
Career Insights for Credit / Loan Counselor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Ohio data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$45,104 / year median in Ohio
-14% projected decline
Job Description
Specialist Extractor#26-34915
Up to $20 per hour
Brooklyn, OH
Onsite
Job Description
Our client, a Banking company, is looking for a Specialist Extractor for their Brooklyn, OH location.
Responsibilities:
Under direct supervision, the Specialist is primarily focused on execution of basic processing work following defined procedures.
The Specialist is also responsible for routine operational and/or administrative work and escalates any issues.
This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
Administers defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
May assist in reviewing or ensuring proper documentation or procedures are used for basic activities
Performs basic routine tasks assigned by manager.
May provide service in relation routine billing inquiries, service requests, suggestions and complaints from customers
Completes work by following clear defined procedures
Other duties as assigned
Requirements:
0-1 years of experience with working knowledge of the business or general office skills High School Diploma or equivalent work experience required. College degree preferred
Works well with others in a fully developed team environment
Open minded and adaptable to new ideas in a changing environment
Exceptional attention to detail.
Ability to work under pressure and meet deadlines
Proficient in Microsoft Office applications
Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
Proven ability to handle monetary/ processing functions independently
Proven ability to handle high transaction volumes accurately and meet production goals
Proven effective verbal/written communication and interpersonal skills
Good judgment knowing when to escalate issues
Ability to identify, assess and escalate concerns appropriately
Comfortable navigating multiple computer systems and applications
Basic knowledge of banking policies, procedures, government regulations
Ability to perform simple scheduled and non-scheduled maintenance functions
Excellent customer service skills
LOB Specific Skills:
Open mail and extract paper invoices/checks (Applicants will be tested to determine extraction skills)
Properly sort non-payment documents for processing
Accurately batch work and communicate issues to Workflow Coordinator or Supervisor
Cross training in other functional areas is required to maintain coverage in critical department functions, e.g., mail sort, keying, reassociation, and data entry.
Other duties as assigned.