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SG
Star Group LP
Credit Representative Part-time Day Shift Hybrid Remote
Career Insights for Credit / Loan Counselor
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Based on New York data
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What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$50,866 / year median in New York
-6% projected decline
Job Description
Credit Representative Part-time Day Shift Hybrid Remote Syosset, NY 11791 Hybrid work $21 an hour
- Part-time $21 an hour
- Part-time Work in a Hybrid Role, 3 days a week in office 2 days a week from home
- We have immediate openings for Customer Service Representatives , to support our customer base working in this hybrid role.
Job Responsibilities:
Your specific duties in this role will include, but are not limited to: Assist customers with their inquiries via inbound and outbound calls Communicate clear and accurate information Customer account updates/maintenance Finding resolution for customer problems and issues Negotiate payment arrangements with delinquent customers Perform follow up on delinquent active/cancelled accounts Take payment by check or credit card over the phone Update credit files on billing system Respond to customer inquiries and communicate with other departments through out the company to help solve the customers problemsJob Requirements:
Specific qualifications for the role include, but are not limited to:- 1-2 years customer service related experience
- Computer Skills
- MS office, typing skills
- Excellent communication and telephone skills
- Ability to multitask
- Ability to work well under pressure.
- Strong troubleshooting abilities
- Work efficiently and effectively both independently and with a team
- Able to manage difficult customer situations and respond promptly to service requests to meet customer needs.
- Strong follow up skills Home Office Requirements include, but are not limited to:
- Dedicated workspace with consistent power supply for individual use during working hours
- Fast, reliable and secure internet connection that is hard wired to the modem
- Computer and phone equipment will be supplied We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.