Job Description:

At Regions, the Default Solutions Processing Specialist is responsible for resolving the delinquency status of past due customer accounts either through in-house recovery or through a third party. Primary Responsibilities Works with customers directly or through outside agencies/councils to resolve account delinquency status while minimizing company interest losses Collects delinquent payments Ensures that files and paperwork are properly and accurately completed Contacts outside parties to collect or clarify documentation Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. Requirements High School Diploma or GED Skills and Competencies Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance Ability to work in a fast-paced environment Detailed oriented Proficient in Microsoft Excel and Word Strong customer service skills Strong organization skills

Strongly Preferred:

Bankruptcy Servicing Experience Loan Servicing or Consumer Lending Experience Collections and Delinquency Resolution Experience Strong Analytical and Research Skills Knowledge of Banking Regulations and Compliance Requirements Ideal Backgrounds:

Bankruptcy Servicing, Mortgage Servicing, Consumer Loan Operations, Default Management Schedule & Work Arrangement Monday-Friday, 7:30 AM - 4:30 PM or 8:00 AM - 5:00 PM Onsite work required until approved to transition to hybrid All hybrid schedules are subject to business needs and performance expectations

Hiring Location :

Hattiesburg, MS. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$33,975.00

USD Median:

$40,446.00

USD Incentive Pay Plans:

This job is not incentive eligible. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that \"one size does not fit all\" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https:

//www.regions.com/about-regions/welcome-portal/benefits

Location Details Hattiesburg Mortgage Ops Location:

Hattiesburg, Mississippi Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. 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