Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Processes loan applications by verifying and evaluating information provided on consumer loan applications; researching and gathering supporting data and documentation; and providing administrative support to the loan processing function. Familiarity with consumer lending principles, policies and financial practices Familiarity with information contained in a credit bureau report, Fair Credit Reporting Act and credit lending policies Basic skill examining and interpreting information quickly and accurately Basic skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations Basic skill interacting with staff, management, vendors and members diplomatically and tactfully Basic verbal and written communication skills

Additional Information Hours:

Tuesday - Saturday 2 PM - 1030

PM Location:

820 Follin Lane, Vienna, VA 22180 141 Security Drive, Winchester, VA 22602 Ensures loan applications are complete and in compliance with Federal and NCUA laws, regulations and Navy Federal policies and procedures Reviews member loan applications to evaluate completeness and determine additional information and/or supporting documentation required Contacts member for further clarification and to acquire additional details; verifies employment, reference, credit, and payoff information; and conducts re-interviews of members to obtain additional information requested by the Lending Committee Counsels members regarding appropriate loan options, loan status, and Navy Federal policies and procedures; maintains confidentiality of member information Verifies loan applicants' employment data via telephone, email or facsimile (fax) with employers, human resources departments, supervisors and other third parties Reviews and responds to inquiries from members, Branches, Consumer Loan Servicing, Contact Center and Correspondence regarding credit decisions, additional information needed, lending policies and practices and collateral requirements Determines collateral required to secure loans, appropriate interest rates, loan repayment terms and purpose codes Transcribes consumer loan application requests into automated loan processing systems; updates member demographic information; and forwards information to the appropriate area for action Submits loan cancellations via online oral communication system to initiate action Remains alert to situations that may indicate possible fraud Forwards completed documentation to Image Section for processing into the electronic member record Provides administrative support to the section and Lending Committee to facilitate loan application processing Receives online requests to contact members/third parties regarding checks received from dealers and requests to drop/waive automobile insurance Enters subsequent changes in the original loan status (i.e., resubmitted loan applications and appeals) into the online loan system Forwards information to appropriate loan personnel for decision Monitors specific queues in the loan system, extra fax database, and various other databases to review pending items and perform necessary actions Reviews, analyzes, and returns drafts via the Draft Processing System Sorts and distributes incoming mail/faxes Forwards correspondence to loan officers for Lending Committee action Obtains, assembles and researches consumer loan information Typically receives some guidance and/or instruction from Consumer Loan Processor II Performs other related duties as assigned