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StaffEase LLC - Direct

Customer Service Representative | Credit Union

Career Insights for Credit / Loan Counselor

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Scorecard

Based on Washington data

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What they do

A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.

$49,039 / year median in Washington

-11% projected decline

Explore Career

Job Description

Location:
Olympia, WA Pay:
$20.00-$23.00 per hour
Schedule:
Monday-Friday | Full-Time | No Weekends Looking to start a career in banking, accounting, or finance? Our client, a well-established commercial credit union serving the Olympia community, is growing their team and looking for motivated, professional individuals who are eager to learn. This is an excellent opportunity for someone with previous office or customer service experience who wants to build a long-term career in the financial industry. If you're organized, enjoy helping people, and are looking for a company that will invest in your growth, we'd love to hear from you. No banking experience? No problem! We're looking for candidates who bring professional communication skills, strong computer skills, attention to detail, and at least a few years of experience working with customers. If you've built strong customer service skills in retail, hospitality, call centers, reception, administrative support, or another customer-facing environment and are ready to move into a professional Monday-Friday career, this could be a great next step. Multiple Opportunities Available Data Entry & Administrative Support Collections Specialist Assistant Client Representative What You'll Do Answer incoming phone calls in a professional and friendly manner Build rapport and assist clients with questions and requests Enter and maintain accurate information Create, update, and organize spreadsheets Prepare, send, and mail invoices and correspondence Support the office team with a variety of administrative tasks Learn company processes and grow within the organization We're Looking For Someone Who Is Professional and polished Friendly, energetic, and motivated Comfortable speaking with clients over the phone Organized with strong attention to detail Able to multitask and manage priorities A quick learner who enjoys learning new skills Looking for a long-term career opportunity Interested in banking, accounting, finance, or business is a huge plus! Preferred Qualifications 2+ years of customer service experience preferred , ideally in a professional, office, retail, hospitality, call center, or client-service environment Typing speed of 40+ WPM Proficient with Microsoft Office, including Outlook, Word, and Excel Previous banking, collections, accounting, or financial services experience is a plus—but not required Business, Accounting, or Finance coursework or degree is a plus Why You'll Love This Opportunity $20-$23.00 per hour Monday-Friday schedule No weekends Professional office environment Excellent work-life balance Comprehensive training provided Opportunity for long-term growth Potential for direct hire with benefits, PTO, and additional perks after the probationary period Requirements Ability to pass a background check and drug screening Strong communication and customer service skills Reliable attendance and a professional attitude Ready to build your career with a company that values growth and development? Apply today—we're interviewing immediately!
Pay:
$20.00 - $23.00 per hour Expected hours: 40.0 per week Application Question(s): What interests you about transitioning into banking or financial services?
Experience:
Customer service: 2 years (Required) Shift availability: Day Shift (Required) Ability to
Commute:
Olympia, WA 98502 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance