FCA Group The ICT Finance Systems (NA)•Systems Lead serves as the technical and functional lead for North American customs systems, providing strategic oversight, solution leadership, and operational governance for mission-critical import/export platforms. This role is accountable for end-to-end system ownership, ensuring operational continuity, compliance, data integrity, and alignment with evolving business and regulatory requirements. The role partners closely with North American Customs Operations, Logistics & Export Operations, external customs brokers, consulting and audit partners, and strategic suppliers to deliver scalable and secure customs technology solutions supporting vehicle and parts cross-border operations. As a senior SME and trusted advisor, this position drives modernization initiatives, process standardization, and enterprise-wide improvements that enhance customs compliance, operational efficiency, and duty optimization outcomes.
Key Responsibilities:
Technical & Functional Leadership Serve as the primary technical and functional authority for North American customs systems and related integrations. Provide strategic solution direction, governance, and decision-making support for mission•and business-critical customs processes. Lead cross-functional alignment between ICT, Customs Operations, Logistics, external brokers, and strategic vendors. Influence enterprise customs technology strategy and roadmap planning. Operational Ownership & Production Support Ensure stability, availability, and performance of customs systems supporting vehicle and parts import/export operations and production schedules. Lead production incident, problem, and risk management activities for critical operational issues. Drive root cause analysis, corrective actions, and long-term process and system improvements. Ensure compliance with cybersecurity, audit, and enterprise operational standards. Compliance & Trade Operations Support key compliance pillars including: Mandatory Declarations USMCA enforcement Trade security initiatives Free Trade Agreement (FTA) compliance Duty recovery and optimization Customs reporting and audit support Partner with business stakeholders to ensure systems align with changing customs regulations and operational requirements. Support audit readiness and regulatory compliance activities across North American operations. Solution Delivery & Modernization Translate complex business requirements into scalable technical solutions and executable delivery plans. Lead modernization initiatives leveraging automation, analytics, AI, and data quality improvements. Drive standardization and simplification of customs processes and systems across regions where feasible. Oversee supplier delivery execution, ensuring alignment to scope, timelines, budget, and quality expectations. Stakeholder & Vendor Management Act as the primary liaison between ICT leadership, customs business teams, and external strategic suppliers. Provide concise executive-level communication regarding project status, operational risks, escalations, and key decisions. Ensure vendors and service providers meet SLAs, cybersecurity standards, operational requirements, and delivery expectations. Mentor and guide junior analysts, project contributors, and support teams as needed. EOE/Disability/Veteran At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Our benefits reflects the
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commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life. As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired. We care about your privacy. For more information on how your personal data is processed, please read the specific Privacy Statement provided by the respective entities whose job offer you have selected.
