Customs Brokerage Coordinator Location:

Valley Stream, New York In Office Presence:

Hybrid Shift :

Either Tuesday-Saturday; or evening shift. The Opportunity Join us as a Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International's future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level. Company Mission & Values Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information. Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:

Innovation:

We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.

Collaboration:

Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect.

Integrity:

We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients. Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:

Responsibilities:

Processing Customs brokerage for air and ocean shipments Data entry and processing of various import related documentation for submission to U.S. Customs and PGA's (participating Government Agencies) Follow up on Customs matters and resolve problems Answer both customer inquiries and inter-company inquiries Classify goods in the harmonized tariff schedule (broad range of commodities)

Qualifications & Requirements:

High school diploma or equivalent A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments Good communication skills (verbal and written) Must be detailed oriented Proficient in Windows and Microsoft Office Suite Knowledge of Customs Brokerage software, experience working with Cargowise is a plus Must be a team player Alba Wheels Up International is an Equal Opportunity Employer