Golden Arcus International is seeking an experienced Licensed Customs Broker to oversee U.S. customs compliance and import brokerage operations. This position will manage customs clearance for ocean and air shipments, ensure compliance with U.S. Customs and Border Protection (CBP) regulations, coordinate with government agencies, and support our logistics and warehouse operations across multiple U.S. locations. The ideal candidate is detail-oriented, highly organized, and capable of working effectively with freight forwarders, carriers, customs authorities, and internal operations teams to ensure efficient and compliant import processes. Key Responsibilities Manage customs clearance for ocean and air import shipments. Review and submit customs entry documentation in compliance with U.S. Customs and Border Protection (CBP) regulations. Classify products using the Harmonized Tariff Schedule of the United States (HTSUS) and determine applicable duties and tariffs. Maintain compliance with U.S. import regulations, including FDA, USDA, EPA, FCC, and other Participating Government Agencies (PGAs), when applicable. Resolve customs holds, examinations, requests for information, and post-entry corrections. Coordinate with freight forwarders, customs brokers, trucking companies, warehouses, steamship lines, and airlines. Monitor shipment status and proactively resolve customs-related issues to minimize delays. Review commercial invoices, packing lists, bills of lading, air waybills, certificates of origin, and other shipping documents for accuracy. Maintain customs records and ensure compliance with applicable recordkeeping requirements. Provide guidance to internal teams regarding import compliance, customs regulations, and tariff changes. Support import process improvements and develop standard operating procedures (SOPs). Assist management with customs audits, broker management, and compliance initiatives. Qualifications - Required Active U.S. Customs Broker License issued by U.S. Customs and Border Protection. Minimum 3 years of customs brokerage or import compliance experience .
Strong knowledge of:
CBP regulations HTS classification Customs valuation Country of Origin determination Duty assessment ISF filing Experience handling both ocean and air imports. Excellent communication and organizational skills. Ability to manage multiple shipments in a fast-paced environment. Proficiency with Microsoft Office. Preferred Qualifications Experience in freight forwarding, NVOCC, or 3PL operations. Familiarity with customs software such as CargoWise, Descartes, Magaya, or similar brokerage systems. Experience working with e-commerce or general merchandise imports. Bilingual in English and Mandarin Chinese is a plus. What We Offer Competitive salary based on experience. Health and dental insurance. Paid time off. Career growth opportunities. Collaborative and entrepreneurial work environment. Work Location On-site / Hybrid This position is primarily on-site, with hybrid work flexibility available based on operational needs and management approval.