【Dalls, DFW】Operation ( Supervisor - Manager) QUICK USA, Inc. Grapevine, TX Job Details Full-time $60,000 - $70,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications General freight transportation Customer communication Air freight Air cargo operations Ocean freight Air transportation logistics Logistics company experience Air cargo transportation Full Job Description Job Summary This role manages international freight forwarding operations for Air and Ocean shipments, ensuring professional and timely service delivery. Key responsibilities include coordinating logistics with carriers and customs brokers, supervising operational staff, and overseeing financial tasks such as billing and accounts receivable. Additionally, the position involves rate negotiation, cost management, and collaborating with the sales team to support business development and maintain client relationships. Responsibilities Ensures that operations and customer service are rendered in a professional, timely, and accurate fashion. Shipment arrangements (coordinate with customs broker, carriers, truckers, and customers) correctly in a timely manner. Assists coordinator staff in solving operational issues, customer service items and client issues. To handle and supervise International Forwarding (Air & Ocean) operation, Warehouse distribution, Truck service, Moving service and Accounting operation independently with quality service and high level of performance. Complete billing in a timely manner includes creating billing, sending out, processing vender invoices. Then collect payments. Ensures that accounting matters are reported promptly and accurately. Cooperate with sales staff and actively generate new business and maintain business activity. Assists coordinator staff establishing relationships with prospective clients, qualifying our services for the needs of the client and understanding the client's business needs. To provide quotations when needed to customers or oversea agents. Ensure accurate pricing for services offered and rendered as a rate negotiation team. To contribute to the company to maximize the profit by minimizing the cost. Monitors uncollected A/R and takes appropriate and timely action. Assists in performance evaluations, Takes disciplinary actions when necessary. To organize information, files. Skills ・​​​​​​At least 3 years of experience in international freight forwarding (Air and Ocean). ・To follow company rules & standard operation procedures to be able to work independently. ・Excellent computer skills and proficient in typing, excel, word, outlook, Web, Cargo wise, Company internal system, etc. ・Excellent communication skills both verbal and written in English ・Knowledge of freight forwarding business and knowledge and experience in organizational effectiveness and operations management implementing best practices. ・Demonstrated leadership and vision in managing staff groups and major projects or initiatives.

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have at least 3 years of experience in international freight forwarding for both Air and Ocean? Do you have a proven track record of demonstrating leadership and vision in managing staff and major projects?

Language:

Japanese (Preferred)

Work Location:

In person