GED Full Job Description Department :

COMMISSIONER OF THE REVENUE

Compensation Grade :

G16

Compensation Range & Starting Salary :

G16 Pay range: $36,940.80 $- 57,574.40 Starting salary may be negotiable based on qualifications. Job Exempt (If No, Position is eligible for overtime) :

No Scheduled Weekly Hours :

About Us :

Recognized as one of America's Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications :

Revenue Agent I - Business Taxpayers Division Preferences include:

Cashiering & Reconciliation:

Proven experience in retail or financial operations, including accurate cash handling, balancing, and full system reconciliation.

Analytical Mindset:

Exceptional ability to critically evaluate data, spot operational patterns, and conduct thorough root-cause analysis.

Investigative Interviewing:

Skilled at conducting deep-dive, structured interviews with business applicants to determine operational business structure.

Accurate Classification:

Sharp aptitude for analyzing diverse business functions and mapping operational realities to correct regulatory frameworks.

Complex & Clear Verbal Explanation:

Highly polished verbal eloquence with a proven gift for simplifying intricate technical or compliance concepts for clients.

White-Glove Customer Service:

Delivers premium customer service, blending an empathetic approach with a diplomatic and confident speaking style.

Verbal De-escalation:

Exceptional skills in structured communication, maintaining composure and delivering precise explanations during high-stakes decisions.

Additional requirements:

DMV Transcript:

No CDL:

No Drug & Alcohol Clearinghouse:

No CPS Check:

No Physical:

No Respirator:

No Psychological Screening:

No Polygraph:

No At Will:

Yes Minimum Requirements :

Minimum Qualifications:

High School or GED plus one (1) year of experience in a field which provides the required knowledge, skills, and abilities, such as accounting.

Special Requirements:

All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Skills :

Business, Business Functions, Business Structures, Communication, Maintaining Composure, Tax Assessment, Taxes Working Conditions :

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City's business. The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

Official Job Descriptions:

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=

E VRS Contribution :

All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace :

The City of Virginia Beach maintains a drug free workplace. Equal Employment Opportunity (EEO)

Statement:

The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. 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