Financial Aid Student Support

• PT/Temp GCC North Glendale Community College North
• 4.4 Glendale, AZ Job Details Part-time $15.15
• $17.75 an hour 3 hours ago Qualifications Texting/chatbox tools Microsoft Office Quality data entry Office experience Full Job Description Hourly Rate $15.15
• $17.

75 /per hour, DOE Not Eligible for Benefits This is a part-time, temporary position not eligible for benefits. Work Schedule 19.5 hours per week Monday through Friday, with a daily schedule of approximately 9:00 a.m. to 1:00 p.m. or 9:00 a.m. to 2:00 p.m., depending on department needs. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Job Summary This position serves as the first point of contact for students and parents seeking assistance with financial aid programs at Glendale Community College's North Campu s, and is responsible for delivering exceptional customer service. The role includes assisting students with the completion of financial aid and scholarship materials, as well as handling escalated financial aid issues and concerns. Essential Functions 35%

• Serve as the first point of contact for students, parents, and visitors by greeting customers, assessing their needs, directing them to the appropriate resources or staff member 35%
• Provide general information regarding Financial Aid Office services. Maintain a professional, welcoming, and customer-focused environment. 15%
• Office Support Perform general office support duties including scanning, data entry, monitoring office supplies, and maintaining organized workspaces. Ensure documents are handled accurately and confidentially. Maintain clear, professional, and timely communication with students and campus departments 10%
• Team and Event Support Assist with office projects, student outreach activities, orientations, workshops, and other campus events. 5%
• Attend required training and perform other related duties as assigned to support the mission of the Financial Aid Office.

Minimum Qualifications Must have submitted a FAFSA for the 26/27 Academic year Must be enrolled at least 6 credit hours for the Fall 2026 semester 6 months to 1 year experience in customer service Excellent customer service skills; that includes a courteous and positive disposition Excellent listening skills, including attention to detail Effective Oral / Written Communication skills Experience and ability to navigate computer databases and basic office equipment, some Microsoft Apps, Data Entry, Internet, Chat, etc. Experience and ability to multitask, organize, prioritize and meet project deadlines Punctual and reliable High School Diploma / GED or equivalent Applicants must be in good standing with all U.S. Department of Education Federal Student Aid programs and eligible to access federal websites required to perform duties. How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at MCCCD is an Equal Opportunity Employer.