Education & Training

Education / Training

Veterans Affairs Student Advisor

Veterans Affairs Student Advisor

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Full Sail University

Winter Park, FL, USA

Published:

9/8/2026

Education / Training | Full time If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! The Financial Aid Student Advisor is responsible for counseling veteran undergraduate students, graduate students, and their families regarding various financing options. Positions are on campus in Winter Park, Florida.

Essential Duties and Responsibilities:

Educate and assist students and parents in the process of securing federal and alternative funding for tuition, while ensuring a positive service experience

Communicate with students and families to assess needs relating to financial aid and VA benefits

Assist students and parents in completion of financial aid forms to include FAFSA and verification requirements

Assist students and parents in the process of federal and educational loan applications

Maintain current knowledge of all Title IV regulations and institutional policies, as well as enforcing college, state, and federal policies

Other Responsibilities:

Adhere to the policies and procedures of Full Sail University

Maintain strict confidentiality of company and personnel information

Demonstrates a strong commitment to the mission and values of the organization

Adhere to company attendance standards

Perform other duties as assigned

Supervisory Responsibilities:

No Competencies:

Highly developed sense of integrity and commitment to student satisfaction

Ability to communicate clearly and professionally, both verbally and in writing

Ability to handle complaints and diffuse difficult conversations.

Strong decision making and analytical abilities

Strong attention to detail

Demonstrated time management and organizational skills

Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time-sensitive environment

Ability to adapt to changing and competing priorities

Ability to work within the scope of Title IV regulations

Demonstrate initiative and adaptability to change

Ability to work independently and efficiently

Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines Education and/or

Experience:

Bachelor's degree plus two years of experience in a customer service position, or equivalent combination of experience and education

Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations

Computer/Equipment Skills:

Proficiency using software programs such as

MS Word, PowerPoint, Excel, and Outlook Environmental Factors/Physical Demands:

Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds. This position requires sitting for long periods of time at a workstation and computer. Must be able to maintain a flexible schedule and work a 40 hour work week that may include some overtime, nights, and weekends Full Sail is an Equal Opportunity Employer.