Financial Aid Counselor

Toggle navigation Home Search Jobs Job Alerts Log In /Create Account Help Application Instructions FAQs Staff Pay Grade Table Financial Aid Counselor Bookmark this Posting Print Preview | Apply for this Job Posting Details Come and join the Bearkat community! Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging. SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package , competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs. Posting Information This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Requisition 202600188S Title Financial Aid Counselor FLSA status Exempt Hiring Salary This position is a pay grade 7. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf . Occupational Category Professional Department Financial Aid Division Division of Enrollment Open Date 07/01/2026 Open Until Filled Yes Educational and Experience Requirement Bachelor's degree in Business, Counseling, Student Services, or related field. Experience in school or college counseling, financial aid activities or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position Serves as Financial Aid Counselor to counsel perspective and existing financial aid applicants and parents concerning financial planning, with emphasis on the application process and available aid programs for qualifying applicants. Primary Responsibilities Provides financial aid information to prospective and currently enrolled students, parents, high school/community college counselors. Provides extensive customer service and assists in counseling students with non-routine, sensitive aid issues. Assist students/parents with accurate

FAFSA / TASFA

application completion. Maintains student files throughout their college careers and makes changes to financial aid records as necessary. Assists with awards, verification, appeals, special circumstances and other aid processes. Provides advice to students on how to maintain aid eligibility and retention advice on those not meeting Satisfactory Academic Progress ( SAP ) as related to aid eligibility. Performs professional judgement decisions on SAP appeals. Assists with resolving financial issues. Analyzes student's awards and processes revisions as required. Assists, interprets, and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to financial aid programs. Assists and presents at orientation sessions for groups of incoming new students. Assists with recruiting high school or community college students and gives presentation to small or large groups in all student populations, regardless of classification or major. May help with training new staff. May travel to the campuses of feeder schools or satellite campuses to advise students/parents with financial aid information. Performs other related duties as assigned. Other Specifications Regular contact with students, parents, faculty, and staff. Requires detailed knowledge of university infrastructure, policies, and procedures. Requires thorough knowledge of office systems. Must have the ability to solve operational problems and make suggestions for process improvement. Other University departments, local vendors, and off-campus agencies. Have knowledge of Microsoft Word, PowerPoint, and Excel. Full Time Part Time Full Time Position Number Quicklink https://shsu.peopleadmin.com/postings/47704 EEO Statement EEO Statement Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report Applicant Documents Required Documents Resume Cover Letter Reference Contact Information Optional Documents Screening Questions Required fields are indicated with an asterisk (•). • How did you learn about this position? The Chronicle of Higher Education TWC - Work in Texas Inside Higher Ed Higher Ed Jobs HERC - Higher Education Recruitment Consortium SHSU Website SHSU Employee Other If your response to the question above was "SHSU Employee" please indicate employee's name and department. (Open Ended Question) If your response to the question above was "Other" please indicate from what source. (Open Ended Question) • If selected, you will be required to give a 3-5 minute presentation on Financial Aid during your interview. Will you be prepared to give this presentation? (Open Ended Question) © Copyright Sam Houston State University. All rights reserved.