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C
(Confidential)
Financial Aid & Eligibility Specialist
Career Insights for Financial Aid Counselor / Specialist
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Based on Texas data
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What they do
A Financial Aid Counselor or Specialist provides information and assistance to students and families, including information on student loans and other sources of financial aid. Leads group presentations or provides individual counseling and assistance with the application process; may also solicit and review applications for specific scholarships.
$62,036 / year median in Texas
+16% projected growth
Job Description
More Like This
$50k
Per Year DOE (Depends on Experience)
Position range in Gulf Coast $31k - $46k Per Year Financial Aid & Eligibility Specialist
(Confidential)
Occupation:
Eligibility Interviewers, Government ProgramsLocation:
Katy, TX - 77494Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day ShiftPosted:
08/11/2026 Positions available: 1Source:
WorkInTexasWeb Site:
WorkInTexas Onsite /Remote:
Work onsite all of the timeUpdated:
08/14/2026Expires:
09/10/2026 Job #: 17053364 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education Bachelor's Degree Experience 60 Month(s) DL Required Schedule Full Time Job Type Regular Duration Permanent Employment Shift Day Shift Benefits Help for .Title:
Financial Aid and Eligibility SpecialistSalary:
$50,000 + benefitsScope of Position:
The Financial Aid and Eligibility Specialist provides superior customer service to applicants seeking financial aid assistance for training in a fast paced, multi-functional environment. This person will assist applicants with applications and required documents for financial assistance and other expanded services Workforce Solutions offers.Key Responsibilities:
- Determine if customers are eligible for the Workforce Solutions financial aid
- Enter information in the appropriate management information system and maintain electronic files as needed
- Function as a financial aid resource specialist for applicants, responding to inquiries from prospective students
- Handle a high volume of inbound and outbound communication with prospective residents seeking financial aid for training
- Process a high volume of incoming applications/inquiries in a timely and accurate manner
- Collect accurate and complete information from residents, protecting confidential information, while determining eligibility
- Make recommendations for process improvements to continuously improve efficiency of operations and customer service
- Resolve routine customer concerns utilizing excellent customer service skills
- Maintain excellent productive working relationships with all business partners to ensure seamless customer service
- Other opportunities as available
Education and Experience Requirements:
- Bachelor's degree preferred, or equivalent experience
- Three or more years of work experience, preferably in eligibility and/or a customer service environment
- Broad base knowledge of Labor Market Information and financial aid for childcare and training programs
- Ability to proactively resolve issues and seek answers, actively look for ways to help people, perform under pressure, meet tight deadlines and meet or exceed performance goals
- High attention to detail regarding data entry and other record keeping required
- Must have reliable transportation to and from the worksite and other required locations