POSITION SUMMARY

Responsible for packaging and awarding financial aid to incoming freshmen and transfer students, while supporting the Financial Aid Operations Manager in managing scholarships, grants, and funding sources. The role includes processing budget adjustments, reviewing high-volume aid changes, and assisting with scholarship reconciliation. The specialist analyzes key financial aid data, supports aid-year system setup, and ensures accurate reporting. They also serve as counselors to help students understand financial aid eligibility. In addition, the position maintains compliance with federal, state, and institutional regulations, supports audit preparations, and performs additional duties as assigned.

ESSENTIAL RESPONSIBILITIES 1.

Financial Aid Packaging and Awarding Packaging incoming freshmen and transfer students Assists Financial Aid Operations Manager to record external scholarships, university-controlled scholarships, VA funds, and federal and state grants Processes financial aid budget adjustments Reviewing queries and processing hundreds of financial aid adjustments quarterly Assisting with reconciling scholarship programs 2. Statistical Analysis Dollars awarded, paid out, and voided Status of Financial Aid files, and numerous others. 3. Aid-Year Setup Assists Systems Specialist with Aid Year setup, including updating all financial aid tables 4. Financial Aid Counselor Consults with students and parents on non-routine challenges with aid eligibility and understanding financial aid 5. Regulation Compliance & Audits Regular training through webinars and in-office training to keep up to date on federal, stake, and institutional regulations and policies Assists Financial Aid Operations Manager with pulling required information for auditors 6. Performs other duties as assigned formally or informally, orally or in writing

ADDITIONAL RESPONSIBILITIES

"Non-essential" If a duty takes up less than 5% of the employees' time and is not viewed as a critical function it is likely considered "non-essential" within the context of the ADA. These duties could be reassigned to another employee in order to allow a disabled individual to hold the position.

SUPERVISION RECEIVED & GIVEN

Supervision Received:

Employee receives general instructions regarding scope of and approach to projects or assignments, but procedures and techniques are left to the discretion of the employee. Employees are expected to operate with a reasonable degree of independence.

Supervision Given:

No

QUALIFICATIONS

Education:

Minimum BA/BS degree in Business or Computer Science preferred.

Licenses/Certifications:

N/A Experience/Skills Years of experience: 2-3 years, 3+ years preferred.

Quality/Compliance:

Achieving a standard of excellence with our work processes and outcomes, demonstrating strong attention to detail, honoring University policies and all regulatory requirements, and maintaining confidentiality.

Customer Focus:

Striving for high customer satisfaction, going out of their way to be helpful and pleasant, making it easy as possible on the customer rather than our department or the University.

Communication:

Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed.

Collegiality:

Being helpful, respectful, approachable and team-oriented, building strong working relationships and a positive work environment, and ability to relate to and work with diverse groups of people.

Initiative:

Taking ownership of work responsibilities, doing what is needed without being asked, following through.

Efficiency:

Planning ahead, managing time well, being on time and dependable, being cost conscious, thinking of better ways to do things.

Coachability:

Being receptive to feedback, willing to learn, embracing continuous improvement.

Pay:

$24.05 - $27.33 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person