Program Specialist 2 - Financial Aid (C)

Shoreline Community College Salary:

$46,179.00 - $61,513.00

Annually Job Number:

PS2FA26

Location:

Shoreline College, WA Department:

Financial Aid Services Position Summary Date of First Consideration:

July 12, 2026 Applications received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is made in the event a return for review of late applications is needed.

OFM Salary Range:

42 - $46,179 (Step A) - $61,513 (Step L) /yr, depending on years of experience• Salary is set by WA Office of Financial Management and is not negotiable. Salary listed is inclusive of King County Pay Premium •Step M at $63,139 is attainable for those who have 6 consecutive years working in a WA State institution Welcome! Learn More About Shoreline AND Video Tour Our Campus! Shoreline's Financial Aid Office is looking to welcome a Program Specialist 2 whose knowledge, experience, and/or transferable skills are in alignment with the position needs and the College's mission. The Enrollment Services & Financial Aid Office (ESFA) provide timely, accurate, and friendly service to all students, visitors, and members of the campus community. We work to ensure that all students have the opportunity to achieve their educational goals regardless of financial circumstances. Our goal is to serve others with an empathetic, responsive, and caring attitude. The Program Specialist 2 (PS2) is responsible for administering specialized financial aid programs in compliance with federal, state, and institutional policies. This position will provide customer service to students and families in person, on the phone and through email. Additionally, this position completes financial aid file review and aid determination for one or more federal/state/institutional financial aid programs.

Primary responsibilities include the following:

Independently and accurately review student financial aid applications to determine aid eligibility. Interpret, apply and stay current with financial aid regulations, policies and procedures. Use Federal and State financial aid systems and web sites such as National Student Loan Data System (NSLDS), Common Origination & Disbursement web site (COD), the Financial Aid Partner Portal (FPP) and Washington Student Achievement Council (WSAC) portal to perform daily tasks. Counsel students and families regarding financial aid and the application process including other sources of funding such as Workforce Education and scholarships. Provide effective customer service to current/potential students, the campus community, and the public with the goal of eliminating educational barriers to students.

Qualifications Education & Experience:

Bachelor's degree;

OR Equivalent Education/Experience Knowledge Of:

MS Office Access, Excel, Outlook, PowerPoint, Teams, and Word; communication platforms such as Zoom Financial aid best practices in a higher education environment

Skill In:

Fostering a climate of equity and belonging through multicultural awareness and responsiveness Time management, organization, and ability to meet competing deadlines/priorities Accuracy and attention, while working both independently and within a team environment Effectively communicating complex information diverse groups of students and staff members Effective customer service with evidence of multicultural understanding in support of student success Ability to access, evaluate, and accurately apply information from a variety of internal and external resources Serving diverse student populations, including historically underrepresented minorities, first generation, low-income, breadth of age range, students with disabilities, veterans, and international students Promoting cooperation by building/managing constructive working relationships at all levels Handling difficult and sensitive situations, using sound independent judgment within college/legal guidelines Writing/editing/proofreading concise materials resulting in effective oral and written communication You can't check off every listed "Knowledge of" and "Skill in?" Please apply anyway! Studies have shown that some candidates are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role!

Conditions of Employment Physical Work Environment:

The College provides services both online and in-person. This position will perform work in a standard office setting, use standard office equipment and physically attend meetings. Please note, there may be limited opportunities for online work depending on program or area needs.

If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs.

Terms Of Employment/Salary:

This position is allocated to pay range 42, under the Washington State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This position works 40 hours per week, with a schedule dependent upon department needs. Hiring of this position is contingent on available funding as determined by the College President. Required Materials To be considered for this position, please submit the following: NEOGOV online application Cover letter describing relevant knowledge, skills, and characteristics that align with the needs of the position Current resume •Official transcript required upon hire•

Please Note :

Once application materials have been submitted, you may not modify the application If you are chosen to move forward in this recruitment, you will be notified via email to the address listed in your application (make sure to check spam/junk folders)

Other Conditions:

Shoreline College is committed to providing equal opportunity in education and employment for all students, employees, and applicants, and does not allow discrimination or harassment on the basis of race or ethnicity, color, national origin, age, sex, sexual orientation, gender identity, marital status, creed, religion, status as an honorably discharged veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. For our full non-discrimination statement and contact information, visit: https://www.shoreline.edu/about-shoreline/non-discrimination.aspx . Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at hr@shoreline.edu . In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment. In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. Shoreline College does not currently sponsor HB-1 visas. Other conditions that may apply will be detailed upon the offer of employment. Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position. Faculty positions are represented by the American Federation of Teachers Local #1950. Classified positions are represented by the Washington Federation of State Employees. To apply, please visit https://www.schooljobs.com/careers/shorelinecc/jobs/5383438/program-specialist-2-financial-aid-c jeid-c7f13457aac7b746b81e7d34182e6ae9