Dental Financial Coordinator

HIGHRIDGE DENTAL

Folsom, CA Job Details Full-time $30

•$40 an hour 13 hours ago Qualifications Teamwork Accounts receivable management Dental receptionist Spreadsheets Practice management software Dental insurance Patient management software Dental terminology Attention to detail Document review Front desk Medical explanation of benefits reviews Medical claims submission Filing patient billing claims Medical debt collection accounts Collections account management Patient collections management Full Job Description Dental Financial Coordinator Highridge Dental — Folsom, California Job type: Full-time Work location: In person

Pay:

$30

•$40 depending on experience

Schedule:

Monday

•Thursday About the opportunity Highridge Dental is hiring a Dental Financial Coordinator to help patients understand the cost of their care and keep insurance and patient accounts accurate. Our practice provides general, restorative, and implant dentistry. You will work closely with the doctor and Scheduling Coordinator to prepare financial estimates, explain payment options, follow up on claims, and resolve outstanding balances. We are looking for someone who combines strong dental billing knowledge with a calm, respectful approach to conversations about money. Insurance verification and estimates Verify PPO and HMO eligibility, benefits, fee schedules, applicable copays, and authorization requirements before scheduled treatment. Review deductibles, annual maximums, waiting periods, frequency limits, exclusions, and other restrictions that affect patient estimates. Prepare written treatment estimates using current plan information and office fees; explain that estimated insurance payments are not guarantees of coverage. Request required predeterminations or authorizations, track their status, and communicate unresolved coverage questions before appointments. Claims and accounts receivable Submit accurate dental claims with required narratives, images, and attachments, confirming treatment documentation with the clinical team. Review rejected, denied, underpaid, and unpaid claims; correct errors and follow up within applicable payer deadlines. Post insurance payments and explanations of benefits accurately, applying contractual adjustments according to office policy. Review insurance and patient aging reports, prioritize overdue accounts, and document every follow-up with a clear next action. Resolve billing discrepancies with patients and insurance representatives professionally and keep the doctor informed of recurring issues. Patient financial discussions Explain fees, estimated benefits, and patient responsibility for doctor-recommended treatment, including crowns, dentures, implants, and full-arch care. Review payment methods and any office-approved payment arrangements or third-party financing; help patients understand costs, terms, and next steps. Document financial agreements and collect payments or deposits according to office policy. Follow up with patients who have unresolved financial questions or outstanding balances using respectful, consistent communication. Coordinate with the Scheduling Coordinator so financial arrangements and scheduling follow-up are completed before treatment as required. Respect patient choices and refer clinical questions or treatment changes to the doctor. Reconciliation and teamwork Reconcile daily payments and deposits, investigate discrepancies, and prepare refunds, credits, or noncontractual adjustments for owner approval. Maintain accurate account notes and protect patient and financial information using office privacy and security procedures. Provide weekly updates on collections, outstanding claims, overdue balances, and financial issues affecting upcoming appointments. Participate in morning huddles and assist with patient checkout or front-desk coverage when needed. Required qualifications At least two years of dental front-office, insurance, billing, or financial coordination experience. Hands-on experience with benefit verification, dental claims, payment posting, and accounts receivable follow-up. Working knowledge of dental terminology, CDT codes, treatment estimates, and patient ledgers. Comfort using dental practice-management software, insurance portals, email, and basic spreadsheets. Clear communication, strong attention to detail, and confidence discussing balances and payment options with patients. Reliable attendance, sound judgment, and the ability to manage a follow-up workload independently while communicating with the team. Preferred qualifications Experience with HMO copayment schedules and PPO reimbursement, including fee schedule discrepancies. Experience coordinating finances for implant, full-arch, or other complex restorative treatment. Experience resolving aged claims, improving billing workflows, and helping patients navigate third-party financing. What success looks like Patients understand their estimated costs and payment arrangements. Claims are complete and submitted promptly. Payments are posted accurately, overdue accounts have documented next steps, and billing questions are resolved or escalated. You communicate early when a financial issue could affect an upcoming appointment.

Compensation and benefits Hourly pay:

$30

•$40 How to apply Apply through Indeed with your résumé and a brief note describing your dental billing experience, the software you have used, and your availability. Tell us about one claim or patient billing issue you helped resolve, without including patient-identifying information.

Pay:

$30.00

•$40.00 per hour

Work Location:

In person