Gentle Braces is looking for a highly organized, responsible, and proactive Financial & Marketing Coordinator to join our team on a part-time basis. This is a hybrid role combining financial and administrative follow-up, reporting, insurance monitoring, patient account management, marketing, and community outreach . We are looking for someone who is detail-oriented and comfortable working with numbers and reports, while also being personable, creative, and confident representing our practice in the community. Financial & Administrative Generate and maintain weekly and monthly financial and operational reports. Monitor patient accounts and identify outstanding balances. Follow up with patients regarding pending payments when necessary. Monitor insurance claims and payments to ensure they are being processed and received appropriately. Follow up on unpaid or outstanding insurance claims. Ensure patients' credit/debit cards and payment information are current in the system. Review accounts regularly to identify missing or outdated information. Maintain accurate records of follow-ups, payments, insurance status, and pending items. Communicate important financial or account issues to management. Help management identify accounts or areas requiring additional follow-up. Doctor Relations & Community Outreach Visit local dental offices and maintain relationships with referring doctors. Introduce Gentle Braces to potential referral partners. Follow up with dental offices and referral sources. Represent Gentle Braces professionally in the community. Help identify opportunities with local schools, businesses, and community events. Maintain reports of doctor visits, contacts, referrals, and follow-up activities. Marketing & Content Creation Assist with creating content for Gentle Braces' social media platforms. Take photos and videos in the office when appropriate. Help create Reels, Stories, and social media posts. Assist with Canva, CapCut, or similar content creation tools. Help document patient experiences, office activities, events, and smile transformations. Coordinate with the team to identify opportunities for new content. Requirements Must be bilingual in English and Spanish. Strong organizational and follow-up skills. Detail-oriented and comfortable working with reports and numbers. Excellent communication and interpersonal skills. Comfortable making phone calls and following up with patients, insurance companies, and dental offices. Professional and confident when visiting doctors' offices and representing Gentle Braces. Basic knowledge of social media and content creation. Experience with Canva, CapCut, Instagram, or similar platforms is a plus. Dental or healthcare office experience is preferred but not required. Experience with insurance verification, claims, collections, or patient accounts is a strong plus. Must be dependable, proactive, and able to work independently.

Job Type:

Part-time Pay:

$15.00 - $17.00 per hour Application Question(s): Are you comfortable visiting schools and medical offices in person? Are you available to work part-time, 2-3 days per week? Do you have reliable transportation?

Education:

High school or equivalent (Required)

Language:

English and spanish (Required)

Work Location:

In person